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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad professional installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my old TV, mounted my new TV, connected the components, set up the TV software and cleaned up after the installation. The agents were professional, knowledgeable and very supportive throughout the visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks Squad did a great job mounting my TV for me. They made sure to discuss with me everything that was going to be done, as well as everything that was done. They made sure it was extra secure and safe, as well as centered and level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install a full motion TV wall mount were great. They were on time, professional, were considerate of their surroundings. Took the time needed to get the job done right and perfect.. I did have to call them back for something minor, and they were the same way when they returned.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installtion!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was super efficient. Had gloves, face masks and shoe coverings on. They were professional, courtesy and very knowledable about what needed to be done. I couldn't be happier with my TV wall mount. TV looks bigger on the wall. Thanks Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our Three T.V.s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks delivered my three T.V.s and installed them on three of our walls. They connected them to the internet and gave us instructions on how to use them. One did not work properly. We call them back. They brought a new T.V. and installed it the following day. It worked great. These guys know their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lanai tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech and clean installation. Siding looks natural and even the electric service providers were impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great technicians did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was being mounted a little high on the wall for one person to do it alone. The technicians were top notch and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad agent was efficient and expedient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a welcomed professional. He was polite and respectful as well as very efficient in his profession. He installed my TV, set it up, had it working well and told me/showed us everything we needed to know. It was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a good job installing my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices. job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad delivered, hung and completely set it u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hung TV did a fantastic job! They even set it up completely. First rate!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, professional crew. I could not have asked for a better result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, knowledgeable professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was on time, friendly, and helpful - the two guys knew exactly what they were doing and explained the process along the way. Mounting was done perfectly, very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupid easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, replaced my old TV and had me connected in no time! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my malfunctioning t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was on time!! He was very savvy with fixing my t.v issues, I am so not tech savvy. He simplified things for me. He was patient and very professional and efficient. Cudos to The Geek Squad!! This Javier a raise. He was just as delightful as Ruben and Matthew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our huge flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals were extremely helpful and knowledgeable about our new area. They assisted us with setting up everything for our 75 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service was worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and setup service from The Geek Squad was super. They explained everything, got my input on how I wanted the settings, asked how we use the tv and streaming devices, and took care of everything from tying up the cords to carefully removing the old screen and packaging. Friendly, fun, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy installer set my TV up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jonathan did a great job installing my new television set. He set everything up and showed me features of my new set. He was extremely knowledgeable and took pride in delivering a great product and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and set up the TV. Very professional and friendly. When they were done they took away all the boxes.

    I would recommend this to a friend
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