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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and expedient knowledgeable. Gave me a crash course on everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and they were GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my media room and it is perfect. The room is not very big put the picture quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, quick and explained everything he was doing. He left the area clean and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great. I am super picky about things being level and centered, etc, and they not only didn't act annoyed but were SO nice about making it perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, clean and efficient. They fixed the issues that the original vendor Best Buy sent could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hanging my 85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond their job description and really helped us get the TV up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segundo Castillo and his partner were exceptional, prompt, fun, funny, and very professional. They come highly recommended. They even walked me through quick tips on how to use my new device and answered all the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was right on it. Even arrived early amd did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sarah Joseph T V mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to the service I received from the guys, they were so knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Please With Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was prompt, polite and asked all necessary questions before installation. He clearly knew what he was doing and explained my choices for mounting location based upon the wall studs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men mounted my tv and took away the TV box even though I did not buy the TV from Best Buy. I only bought the mount and mounting service. They we're quick and the TV was perfectly centered. They were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounting my TV thank you. Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed TV, sound bar quickly, cleaned up packaging and instructed me about use of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my mount quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and took down the existing TV and wall mount, installed the new mount and TV. They set up everything prior to leaving and answered any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and friendly. Never had an issue with geek squad and doubt I ever will.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing my tv as requsted. They cleaned up and took garbage with them.

    I would recommend this to a friend
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