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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team arrived promptly and kept me informed the entire time they were there. I had them come and mount my TV. The did an excellent job, provided some recommendations and left my home without a trace of them being there. Truly worth every penny spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted 2 tv's for us and they did it in a quick and efficent manner. They also reconnected equipment and made sure all devices/tvs were working before they left. Great service, would do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent, very nice as well. My wife is unhappy though with the height, she wasn’t included in the decision making before install, so now she wants it lowered a little more. But otherwise they were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    knew what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer showed up late, but he called to say why so that was fine. He was very professional and did the job quickly and effeciently. Did thorough cleanup. Very courteous. Helped to set up the functions and explained how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Did not take long to set my LG tv up and explain the the operation functions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad men were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job setting up. Gave me great instructions on using tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted on the wall, our new Sony TV. They did an incredible job and I have complete confidence in their ability to do a quality install. Perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff installed our new 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff installed our wall mount and our 55 inch LG tv. They also ensured it was set up to receive a great picture. Our old tv was recycled too. The tech did a great job and we were very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the TV up on the wall mount in record time (less than 15 minutes) and even discarded the box and took my old broken TV for recycling. They even answered a question I had about purchasing a different wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad - they're the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped mount a TV in a tricky corner - great service, extremely friendly and cleaned up. Definitely recommend the Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always was on time and quick with the installation. Well worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and got the job done very polite and helpful. They arrived in time took everything out and mounted it how I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV with ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

    I would recommend this to a friend
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