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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 38,685 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was proactive! I was concerned about the size of the tv compared to the unit it was going to go into but she handled it like the pro she is!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and a job well done, sometimes you need to get the job done by people that know how to donit right the first time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. 1st so quickly .2nd they're clean after they done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is awesome! They were very professional, and when a problem arose on my end they very helpfully found me a speedy solution while still on the job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Speed Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe how fast they had my TV mounted up exactly where and how I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came and mounted my tv was very nice. He was thorough and made sure I was happy with everything before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    This is Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My 2 Geek Squad technicians were prompt, courteous and very professional. They were very patient with me and they made sure I was comfortable with my new TV before they left. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and made sure everything was connected. Even give me advice on mounting another tv I had yet to receive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came to my house were just great. They were extremely polite, respectful of my things, knew their stuff, explained everything thoroughly, did a great job, and probably left the area cleaner than when they got there. I would recommend them highly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agent had great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expertise! The Geek Squad agent knew how to install/mount our new little TV on the wall mount with the DIRECTV box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless mounting of the TV by Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the wall mount effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Adjusted our brackets so tv was centered over fireplace and set up the tv .Very informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, and connected several apps to it. The agent was very knowledgeable, polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install - 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great - I was notified when the individual was on the way to my home and they arrived within the expected time frame. The work was completed quickly, requesting my input as needed. I would use the Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 75” frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionally mounted my tv with the greatest of ease. I am thoroughly impressed by the quality of work they performed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who did all kinds of measuring and checking to ensure installation was correct and as I wanted it. Made sure everything was working perfectly before he

    I would recommend this to a friend
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