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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a excellent job on our installation. We had a sound bar and direct TV streaming box also installed. Wes instructed on how to use everything. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Strong and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is amazing. Holds up a very heavy TV with no problem. We had it professionally installed by Geek Squad and it works great. Geek Squad was prompt, prepared, and professional. They did a great job, hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficiency and personable… in and out and right on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their service. These guys mounted a 82 inch TV above a fireplace and 2 other rooms and worked really fast. I love dealing with the guys from Geek Squad they really are knowledgeable and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV MOST EXPEDITIOUSLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were outstanding, professional, courteous and very knowledgeable. They took the time after the installation and set up to instruct or guide me in the use of my new LG TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek squad ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my heck, the Geek squad! What a team of patient, knowledgeable, and helpful professionals. They did an expert job with the wall installation, and then stayed to help me with set-up, using features of the remote, and accessing my favorite channels. I am so grateful for their time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pro installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did fantastic job communicating and installing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did an outstanding job. He was very professional and much faster than expected. He took the time to make sure he installed the TV in the exact spot we wanted. Before he left, he made sure we were fully trained.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates removed my old plasma TV, re-sttached the mount to the new TV and placed it back on the wall. They also reprogrammed all the remotes to work together with the new receiver. The old TV was taken away. Exceeded expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was friendly and respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of my televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Can’t enough! Both televisions were mounting perfectly and exactly where and how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome I will request the same technician for any future installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the bomb.com!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Rolando helped install the tv mounting to the wall and installed the ring alarm cameras. They were awesome. Went above and beyond. Really appreciate their professionalism and great service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took time to setup the TV and answered all the questions that I had for them and the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount was easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install and works great. Super flexible and easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer came first!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, on time and concerned about satisfying me the customer

    I would recommend this to a friend
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