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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad are great at installing TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents have now installed two TV's and have done an excellent job. I think is what Best Buy support and installation does best. They were on time, clean and did the work efficiency. Very happy with the installation support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that set up my tv and surround system were very professional, friendly, and took time to answer any of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    love the Geek Squad to set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased w service in setting up TV even helped to get cable set up correctly which the cable company didn't do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    JWB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and professional. I'm a disabled person and require added help with most things. My Geek Squad Technician readily offered assistance. I'm totally happy with the service I was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done perfectly. Highly helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to our home were very professional and took the time to show us how to use our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were amazing. So professional and great advise on where to hang the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my VIZIO and soundbar. Excellent picture, it does exactly what I wanted & I highly recommend the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast and friendly and they even wore foot c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and a great tv mount! Sturdy good price no cords showing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    MATT AND JOHN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional in setting up the tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Geek Squad Josh & James did a great job on the installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed quickly and the work was completed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TVs went above and beyond. I’m extremely satisfied with their quality and professionalism. 5 Stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system, should've gotten an electrician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system, and the technicians who came were really friendly and considerate - cleaned up after themselves. My only negative is it doesn't obviate cables showing down near the floor, just from the TV to the floor. I misunderstood and instead should have had an electrician mount a box where I wanted this to land

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

    I would recommend this to a friend
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