Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best and fastest company around!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service & Very professional & Dependable! I will be recommending for sure. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service really appreciate all they did for us. Jimmy really knows his stuff along with the other team member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was superb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great, a couple small add-ons needed to be purchased to adapt my Bose system and cable to get the best sound and picture. The G squad guys were great and professional with the installation and removal process and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of my new Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Above and beyond Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The Tech knew just what she was she was doing. Set up our entire system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were super careful with TV physical set up. Also was very helpful in explaning features, connecting devices, and optimizing our experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new tv and audio. They were professional, courteous, and extremely qualified. They were efficient and cleaned up to the point you could not even tell they were in the house. Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was very efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job at installation answered the questions about the set up, provided an extra cable and surge protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and setup is 2nd to none!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nadal did an outstanding job. I purchased a 77" LG OLED CX. He and Rickie took their time, actually had me sit in my chair so he could mark the height and got everything level and perfect. Then, if that wasn't enough, both Nadal and Rickie set up all of my apps, made sure my remote worked everything and even set my cable remote to operate with Radio Frequency so we could put the cable box out of the way and have the remote still work! Don't listen to the "experts" who tell you not to get Geek Squad Total Tech Protection. $50 for them to come and do this is well worth it! Take a bow Nadal and Rickie, you've earned it!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was just great, making suggestions that were totally relevant to the tv being installed. Just a great person. Set up my remote,got zoo my apps up and running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad called in to hang TV on wall. Guys were careful with working over furniture, cleaned up after they finished and even set up the remote control to toggle between Apple TV and cable box. Will call back again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my TVs. We are pleased with the work they did. They had to mount a bracket on our fireplace and did a great job. I would totally use them again and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv on my wall. Also a sound bar. They were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation, poor scheduling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, competent, friendly service. The Geek Squad was a delight to work with. Thank you! (Not a comment on the individuals who came to our house, but the delivery scheduling process was quite frustrating. The first time they canceled because they didn't have 2 people. Then they give a 12 hour window, 7 am - 7 pm that is narrowed to a 4 hour window last minute. The scheduling system is difficult for individuals with busy work schedules who can't be available all day.)

    I would recommend this to a friend
Sponsored