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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 38,685 reviews
  • Rated 5 out of 5 stars

    The Geek squad TECH is the way to go hands down!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my 75" flat screen installed tested it and hid the wires and provided a demonstration. All in about 45 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic, my mount is great. BB has done a great job training these guys, when they come out the give me advice and we look at all angles for the TV and we make the best decision possible. They protect everything including my carpet and clean up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Mike helped me get my 85 inch TV mounted and operational. Alex also told me about the in home consulting service. Brian came out and sold us some amazing indoor and outdoor sound equipment Love the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was neat, efficient and friendly. They installed my TV with care and explained everything clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks mounted my tv excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an excellant job mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount on concrete wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech that installed the TV was very professional and extremely skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV Hook Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV and gave me hints on how to set up the Roku. I have other Roku's but didn't know some of the shortcuts - VERY helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks great! Quick set up and the installer was very professional and knowledgeable with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that cam to install my 75 inch tv were very knowledgeable, punctual, and super efficient. They had my tv installed and programmed lickity split! Super professional! Will use Geek Squad going forward for any installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provides excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service! Provided meaningful guidance and assistance throughout the experience as they mounted a TV on the wall and solved for several issues that the installation presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, showed up on time, completed the, cleaned up and were very cordial

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raf and Matt came to set up our TV, Sonos and Universal remote. They did an excellent job. RAF was extremely knowledgeable about the technical aspect. They made sure all our questions were answered before they left. They gave they contact info just in case we have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service on Insrallation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Tech, delievered TV and installed bracket and TV. Answered all our questions & concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting of TV was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in the exact spot that I requested, The team had to make an adjustment and did so with expect experience. I was very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians connected and mounted the new TV I purchased from Best Buy. They are very professional, courteous and answered all of my questions. Thank you.

    I would recommend this to a friend
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