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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean , competent installation. Great clean up and instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and professional. Called prior to make sure all the equipment was purchased. When above and beyond to make sure TV was installed correctly. Will use with the purchase of my Next TV. Was a third party company.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job hanging the tv and shelf. He has a great attitude and extremely knowledgeable. All wires hidden and all works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got my 80 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was later than the window they originally quoted me the day before that's why only 4 stars. Once they got to my house they were pretty good. Installed my new tv and moved my older tv to another room. Clean, wore their masks and were happy to explain how to use the remote on the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV monitor frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of the mounting Frame is a big plus. It allows you to tilt the monitor in any direction to suit your audience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service Team, very professional. Definitely will use again. Thank You !!! Best Buy and Geek Squad .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation with directions on how to use the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. It was installed problem less.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    George happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they’d did do delivery install and hook up Jeremy and Richard were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent never installed cable inside wall. He left stating he had a busy schedule and I need to make another appointment for that. Manager called me back approximately a month later and said he wanted to make it right. I was out of town at the time. I called back and texted back after my trip and never got any response.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big shout out for the Agent who came today for mounting the TV. He has great knowledge, pleasant personality and super helpful. Would love to have him visit again if any other problem arise. :)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were on time and very professional! They worked quickly and got the TV and other equipment set-up very quickly. I really appreciated it when they agreed to go pick up different wall mounts when they noted the current mounts would not hold the new TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Take the ease out of installing ATV on a wall let

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His technician arrived right on time was extremely professional made sure where I wanted it placed on the wall within the hour it was installed cleaned up his mess fantastic would definitely doing it again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was great! Very knowledgeable and professional. He relocated my tv and accessories quickly with minimal disruption. I was very happy with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MrKen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out was very good. They mounted my TV to the wall and set up everything to my satisfaction. It took over a month to get an appointment. But nobody wants to work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
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