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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 38,685 reviews
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the TV to both streaming and cable box. Professional job. Was able to handle all issues presented.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast, friendly, and made sure the tv was positioned perfectly. Also made sure to set up tv functionality and showed me how to use it. Wish I had more for them to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above Fireplace install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Garrett did an excellent job installing our TV and connecting our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality even in sun lit rooms wish you can download all apps from the google store. Was unable to download veriZON FIOS so i could stream.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad changed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were experts and did a great job installing my tv. It's up high on the patio and they handled it expertly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by knowledgeable and pleasant people who got it done quick

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    A+ experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and I could not have asked for anything better. Bot Geek Squad members were very respectful and very knowledgeable. I w pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and on time delivery and professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It Holds The Weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Mount ~ It holds the weight of my New 85” Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my tv was awsome and appeared to install the TV as if it were at his own house taking measurements and making sure everything was correct before making any holes in the wall. I would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George and his boss did a great job installing my wall mount and tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, on time and very efficient. Also explained how the system works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and both gentlemen will explain step by step. In the future I definitely will ask for the same gentlemen to come and install another TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were very polite, neat and efficient. Also patient while explaining and setting up tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in, did their thing. took the packing trash with them. knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Curved TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - 1) called day before to confirm 2) called day of to confirm 3) showed up on time (so far Comcast could learn a thing or two from these guys!) 4) first tech came in while waiting for the second to come with the TV. I showed him the room, the old TV, explained how it was currently wired through the wall. When we powered it up, guess what, we had sound but no picture!!! My old TV decided to die the same day my new TV was to arrive!!! Karma baby!! 5) Second tech came with the TV, and the two of them worked together to take the old one down, wire the new one the way I wanted. Second tech then left, taking the old TV with him (for which I was very grateful -- what am I going to do with a 200 pound plasma TV that isn't working!?!) 6) Once it was powered up, he ran through the set up (asking me to put passwords in where needed, etc.). Then he asked me if I had any questions -- which I did -- and he answered all those, cleaned up and left. A+ to Geek Squad!

    I would recommend this to a friend
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