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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 38,685 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad crew members were terrific - so professional and knowledgeable. They hung my new TV and di ana amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional employees, Thank you so much Wyatt and his coworker. They took my old TV and replaced with a new one. Cleaned after their mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys that installed my 82 inch TV did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job hanging my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted bracket and tv to wall. The did a great job! Quick. Professional. Friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad came on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my 32 inch TV and connected successfully

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and knowledgeable. They completed the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket and sound bar installation went great. The Geek Squad person was very professional and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and made my life so much easier. Quick, clean, and everything looks perfect. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tee did a great job. I would highly recommend using Geek Squad for installation of a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Jasper and Ceasar, did a great job. Mounted the new TV and got it connected up and set up quickly and correctly. They were very knowledgeable and helpful. Took the time to make sure we were happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my new tv nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came back and showed me how to use tv with great success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old TV off the wall, stored it for me and mounted the new Sony. They made sure everything worked correctly and even did a sound check on my sound system to ensure that it was working at optimum. I would recommend them for anyone needing a professional install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad wall mounted my tv in an hour very professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV! Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mouthing & hooking up the TV & our Roku! Very friendly & professional. Did a great job with clean up too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a great job. They put up a tv mount .

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an excellent job and even did more than expected. They made sure all the wires stayed hidden behind the TV once mounted on the wall. And then made sure I knew all the in's and out's with the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nathan delivered and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Nathan, delivered and installed my new TV and connected the devices that were viable. My DVD player is old and did not work so he looked up the SKU number at Best Buy so I will go in and purchase a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all my devices. Explained the "how tos" so that we nontechnical people could understand.

    I would recommend this to a friend
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