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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    best TV VALUE USING THE GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are masterful experienced and do not quit until the job is done and done correcrtly - Sort of Like : Do it Right the First Time so they don't have to spend more travel time in coming back because something not hooked up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly Geeks and Neat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and on time. They worked quickly, informed me of any potential problems, and cleaned up after themselves. I highly recommend the tv installation. In fact I may have them hang another tv for me soon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Would recommend using geek squad...I had the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of mounting the TV and connecting all necessary cables for the perfect picture was effortless to these professionals

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad = GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team! The work was dine quickly! All boxes removed . The Techs made sure we were happy with the height /placements prior to finalizing. Wonderful experience!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The install team was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was great! Knowledgeable and helpful. They were respectul and truthful. Much respect and thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and got my tv on the wall in a matter of minutes. Definitely recommend being a total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed and very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices and showed me how to work it properly. Great group

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were top notch!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend these guys. They worked tirelessly for an hour to ensure everything was perfect. They took care of my property and took time to explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and quickly. The guys were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely efficient. He explained how everything worked and knew at what level to hang the TV on the wall that would be good for our viewing pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Two TV's/soundbar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the BestBuy team was courteous, professional and extremely knowledgeable about not only installation but all software set up needs, recommend them highly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time appointment. Very personal delivery and setup. They even moved heavy furniture back in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service - Came in setup Tv Made sure everything was setup as we requested Answered All Questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job installing our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed us how to use the remotes, 1 with the TV & Optimum remote. Gave good, understandable instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the two gentlemen arrived right on time! Such a rare thing these days. They worked efficiently and like a team that has been together for years. Also, they wore their masks through the whole job. I never felt uneasy about having them in the house. The job went quickly since I already had the mounting equipment installed from my other tv. All they had to do was remove the old one and hang up the new one. Most of the job was in setting up the new tv to the cable, setting up the remote, etc. I gained so much knowledge from them as to what the new tv offered, and what services I could now access and how to access them. But one of the best parts of the service was that they took away the old 55" tv! That was the icing on the cupcake. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install a hooked up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, hooking up my TV to the sound bar, very neat, and in a timely manner

    I would recommend this to a friend
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