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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Adjustable TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in our eighties. You were so helpful efficient and courteous. Our installation was upstairs...you people carried thenewTV up set it up and then carried the old "heavy" TV down the stairs. We are so pleased...thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself- hire these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Set up and mounted my outdoor tv. Great service and quality install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, mounted, and connected the TV quickly and efficiently. They also helped with the connection to our WiFi and streaming services. They were very polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Husband’s dream TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure tv mount into studs. Looks great! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Tim and Brad Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting went fast and flawless - I wish I had this done sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart TV MOUNTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered and mounted above the fireplace. The TV head replaced was connected in the guestroom. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic and helpful. Extremely professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and perfect TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick from the geek squad was very helpful. I appreciated the fact that they took the time to show me options on how the TV would look like and then proceeded with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television Hanger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad serviceman hung my television, he did a fantastic job was clean and did it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nigel, the technician did an awesome job mounting our new tv on the wall, He was very professional and explained the directions on how to move the mount properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected all items, cleaned all trash, and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jon’s TV Instslltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed promptly & professionally, works great..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Install-easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job and spent time making sure all of the features worked efficiently with my home theater setup. They were super friendly, helpful and made sure their workspace was clean when they left. Would totally recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed the old TV and using the using the existing mount mounted the new TV on the wall with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was personable, quick and professional. He did a great job and was patient when I had him “move a little over” quite a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation of my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was timely, neat, and clean. They were very quick with the installation and made sure I knew how to operate the equipment before they left.

    I would recommend this to a friend
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