Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was polite and on-time. They performed a great job and answered all questions that I had regards their service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs called me an hour prior to the appointment to confirm everything. When they arrived they were super nice and professional. They answered all my questions and were very helpful in giving advice on where to hang my television on the wall. Great employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the bedroom!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a great price. All the bells and whistles and great picture and sound. Geek Squad did a great job hanging in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Wall mounted tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounting the TV did a good job placing it and was able to help me setup multiple streaming channels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd Party was just "okay"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting "Geek Squad". Instead, TV was installed by an outsourced 3rd party. They should up at the house with my new TV in the bed of their truck. Fortunately, there were no issues with the TV but was expecting something more professional. They were nice guys who did a good job. I had provided new 4K HDMI 2.1 cables. Only AFTER they completed the install did they tell me that they couldn't get one of the cables through the in-wall cable management tube. They setup my AppleTV device behind the TV just sitting on the mount. So far it's working fine but would have been nice if they had consulted me prior to making their own decision. The tube in the wall is 2 inches so there should not have been a problem with 2 HDMI cables. They were NOT equiped to handle this job. They could have easily fished the cables through but did not have the proper tools. Should not have cost me $250 for this job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job by installers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and were friendly and quick to get the installation done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, came in and did the job very quick

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this done by the geek squad they are really good at what they do and very professional and also they are very good at what they do for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expectations Exceeded!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed a recently purchased a 58 inch TV and installed a 65 inch TV. He was extremely professional knowledgeable and explained everything that I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the $, YES!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason you want this service. William was amazing, and provided great service and much value add to the purchase and experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installation job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my TV over tile above my fireplace. They were very careful and did a good job cleaning up too. I can’t recommend them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great, knowledgeable and very help with setting up the Samsung Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 98" tv took 3 guys but it's perfect, definitely recommend the geeksquad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My 2 geek squad guys were the best team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys I had made a great team! They worked together perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the agents arrived they mounted my tv quickly and connected all my devices. They made sure everything was set up and working. They were extremely nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job setting up 75” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and set everything up the way we wantd

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Came hung tv with care. Took the mess! In 30 minutes or less. Executed excellently!

    I would recommend this to a friend
Sponsored