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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad gave GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation. Quck and Easy. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD KNOWS THEIR STUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to our house hung a TV on the wall and demonstrated TV functions and left ; and you would never know anyone had been in the house except that a TV was hanging where a TV was not B4 no mess and cable had to be inserted thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It’s worth having these installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth having having these kits and tvs installed with the wide sides and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who mounted my TV was great. Very personable and friendly. He was quick to install and mount the TV. Even went out of his way to help me get the old one back. I was impressed he could mount the 86 by himself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Beach Cabin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation crew began by asking to review my expectations for the service call. They listened and asked for added clarification as needed. After installing the new TV they reviewed operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing and professional. They were careful handling the TV and hung it perfectly. They were patient with me during the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs sent to my house were very knowledgeable and spent time to explain everything to us. They were also neat in cleaning up after themselves. They had the install completed very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, friendly and efficient. Best service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85" Samsung Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Install by the Crew On time Knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. They went above and beyond in providing service,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting and setting up the TV and remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of guys arrived on time, extremely pleasant, and quick and easy install. Highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for the TV works great. The guys installed it in no time. Great team to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Eeros installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met all members of the Geek Squad on installation day as there were several projects they addressed. All three were knowledgeable, friendly, and more than willing to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new, larger TV and at installation time we discovered we could not use the old mounting. The Geek squad installers had brought along a new one, just in case, and it was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this to hang a 65” LG OLED in my bedroom. Mount really makes the TV look a lot sharper versus the factory stand. Mount allows me to gain easy access to my inputs/outputs. Have 2 of these in my house and plan to get another soon for my guest room.

    I would recommend this to a friend
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