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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Drew was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew mounted my TV and did a wonderful job. He made sure that everything was working properly. He was very polite and professional. He answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Should Be Proud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was excellent. The work was perfect and his professional manner was without peer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment.No mounting done or needed I was charged $250.They nerely hooked up my tgcan wouldn,t give my debit card a credit.They mailed me a $50 gift card which I doubt I,ll ever use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Tre were very professional and provided excellent customer service when mounting my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV professionally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! Helpful and polite. Great at their jobs and explaining the setup process and the operation of the new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and knowledgeable. My wife and I were very pleased with the quality of work plus advice we received when we had to choose a different size TV because of not enough space to fit the original size.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional. Right on time and did a excellent Job remounting my TV. Made sure I was satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and were very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the two devices and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cdobbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up and both workers very knowledgeable and explaining how to work everything that goes to new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional job installing tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the guys did a very good job mounting my tv and sound bar over my fireplace. They were very nice and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV & mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 young agents came To delivered the TV and mount. Put it up very neat and professional!! Excellent work and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient, helpful, and communicative throughout the instal. Super helpful and positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad was knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    RECOMMEND USING THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and electronic knowledgeable and had my old tv down and the new one up and running in less than an hour! They even took the old tv with them to recycle. I will use them again! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. This is the second time they have come to my house. With service like this, i won't go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installing & mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV & did a wonderful job!! Very knowledgeable & great personality! Very clean & made sure things were back in place. Hats off to my techs! Rating 10+!

    I would recommend this to a friend
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