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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 38,685 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Beautiful mount job, excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the mount job Marco and his team performed was absolutely top notch. Their suggestions on how to mount and run cables were perfect. Their dedication to making it incredibly functional and aesthetically pleasing was inspiring. These guys know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed over the fireplace-wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it above our fireplace-it looks great and works great and was a wonderful surprise for my husband from his kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great, however a wire is hanging down from under the tv. Its just peeking out on the bottom. Im going to have to tape it to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a excellent job setting up new TV and installing wall mount. Our geek help explain all the functions and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Robert did a great job in mounting tne sound bar we purchased, They were very efficient and helped me with some questions I had on our new LG TV, Highly recommended,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the graphics on this tv. Installation was fast too

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks are golden!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and knowledgeable. I was confident that the installation would be correct.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jonathan, sub contractor did install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great Job! Safe and solid mount with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, picked up my tv and installed it quickly. They even cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unpacked tv, sound bar and speakers with no issues. Set it all up and made sure it all worked. No rush , answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pain free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install, Moved a tv from one apartment to another in the same building

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I had them, reather than doing this myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job hocking up my Tv. But when it came to hooking up my receiver. They did it really fast and although they ask me if I had any questions, I didn't really know what to ask. After they left I had to figure out how to program other stuff myself. But overall they did ok.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting servers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with not mounting my new TV correctly. I’v heard tales of TV’s falling and ruined walls, so I decided to go with the Geek Squad. I was not disappointed. Very professional, answered all of our questions, and was finished in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was excellent installer and explained well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Careful, respectful, knowledgeable. They made sure we knew how to use the TV before they even thought of leaving. Two of your finest, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, on time, very professional, mounted tv and Sony sound bar, connected all so it worked seamlessly, very pleased with Geek Squad

    I would recommend this to a friend
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