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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 38,685 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was great. They did a great job on my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was very professional and done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were courteous and professional. Very capable! Installation of large TV went great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and made sure everything was working before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were prompt. Accurate and respected my walls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my t.v and locked need them to all my devices. They made sure it was what/how I wanted it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marooned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anybody that will come to Richland and actually perform a service is alright with me. We appreciate ya’ll out here in the Boonies.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were extremely helpful in setting up and mounting the TVs. Even offered to come back for any thing that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. They were efficient, skilled, and courteous. Collin knows his stuff I highly recommend you ask for him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient. Well worth the charge to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional service. Cleaned snd installed tv as it should be done (cable installer has done messy job)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No worries let Bust Buys professional do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why worry when Best Buy has trained professionals that will do the installation quickly professionally and it will be right.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation was perfect. Best Buy also removed the broken TV. Installation techs showed up on time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV - Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived on time and was professional during the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions were easy to understand, and it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need mounting, but they did hook up everything.it was bundled into my tv delivery and purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on hanging the tv. It was on an outside wall and was a little tricky but they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! Super professional installment. They even took the time to set the TV up and go over it with my son. Friendly and efficient service! Definitely worth the money!

    I would recommend this to a friend
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