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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 38,685 reviews
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job mounting our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome telescoping/swivel wall mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    % stars to the GEEK squad team that came by. Both were extremely polite, respectful and mainly made the job of mounting large tv as if it was like hanging a picture on the wall. They put things back where they belong n cleared the box n items.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I could ask for, they where on time and did not need much time to complete the mounting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the team was great that showed up. Really did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 t.v.s and wall hangers for them, yes we could have put them up . . . but it was so sweet to have the Geek Squad come and put the wall mounts up and start the set up for the t.v.s. Yes, it was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad done job beautifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All crew members were very professional. Arrived at time, work done beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very knowledgeable technician. I would recommend it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV’s and paid particular attention to the location requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great kid mounting and setting up my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony TV on the wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate service and installation, courtesy and competent knowledgeable service technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU TV Setup & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. Would definitely buy from and use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will be glad you did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all my devices and explained how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VP OF SALES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST OF THE BEST GREAT GUYS WOULD HAVE THEM BACK ANYTIME

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad service was great they came in hung a 75 in tv on a swivel mount. Nade sure i like the spot. They were fast, efficient, clean and friendly definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Austin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th geek squad was great and efficient in installng our wall mounting arm for the living room TV! They also reviewed the settings on the TV and found it had not been set up properly so they kindly took care of the issue and the TV programs look amazing now. Highly recommend Austin and his help in taking care of our tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad was great. As senior citizens, we could have never hung our 65” TV. They had to come back for some adjustments and training.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers who mounted the TV and installed the audio equipment did a super job. Very through in explaining the function of each piece, walking me through the installation and setup of all. Couldn't of asked for better, professional service. Very pleased.

    I would recommend this to a friend
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