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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 38,685 reviews
  • Rated 5 out of 5 stars

    Professional installation of soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was really helpful in scheduling our appointment. Found a time slot that worked for us & set the tone for project success. Johnathan & Nathan were true pros for the outdoor soundbar installation project. Nathan was extraordinary. He & Charles installed our Peerless 65” outdoor TV last month & it looks & works fantastic! Just a wonderful TV for our screened in porch. For the soundbar, Nathan demonstrated great initiative by coordinating with Johnathan for installation since he was already familiar with our TV installation. Can’t say enough good about Nathan! TV with with Peerless soundbar create a great movie & sports experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv on wall. It took time for me to get an appointment for them to come out but that mean bc everyone use geek squad which is a great thing. It didn’t take them long at all

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great efficient service from the Geek squad. Our tv setup was exactly what we wanted with good tips for our Olef tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable Speedy Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will call my two Geek Squad technicians for every install and mounting job that we will ever have. They are absolutely tremendous. Leave no mess and explain everything with great detail.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that mounted and installed the TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad for the quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my install were great. Very fast, Very nice. Very professional. My TV was perfectly mounted. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instslled my tv quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv,made sure everything was working properly and also madd sure wr were satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad dismounted and temounted my large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a dismount and a remount of a large TV. All of the technicians did an excellent job, and they did it very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery was on time and wall mount set up was smooth. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! Wonderfully installed, I had it mounted to the ceiling and they did not hesitate to do as I requested.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic team. Moved the old tv, mounted the new and then spent time walking me through everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and got it all set up. They were very professional and friendly and asked me if everything look good. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our new 43" Sony TV and Kanto tabletop TV stand at Best Buy in no small part because we had read and heard that Best Buy's service is the best, and we're here to say it's true. The amazing team of Irelis and Joban did everything for us: deliver our new TV, open and assemble our Kanto stand which had been delivered separately, mount the TV, get us connected, and make sure we understood and could operate our new system before they left. They were terrific: prompt, professional, efficient, patient, courteous, pleasant, good-humored and just a total joy to have in our homes. We can't praise them highly enough. We were very, very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV we’re fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar were installed perfectly! Everything is centered and looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV feels secure and can rotate where you need it to

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was well done it didn’t took long and they was concerned about the virus they wear facmask and protected shirts they was well respected and did a great job l would recommend anyone to them great job

    I would recommend this to a friend
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