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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, no hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new Tv and bracket. Installed existing Dvr, Apple TV, comcast box, and antenna as well. Helped me install apps on my phone to use instead of remotes for Apple TV, LG TV. I would recommend this service to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two Germ Squad Members knew their job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and fid their job very well. They mounted the television on a brick fireplace without any difficulty!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD KNOW HOW TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised two technicans came to remove the set from the box, hang it on an existing mount, and connect all the wiring. No problems. They knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thae wall mount was installed fast and no mess, tv attached where I wanted it placed, all packing was removed and all devices set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was profession in mounting the TV. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to use professional services of Geek Squad as opposed to a handyman for TV wall mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, unpacked, installed mounts, mounted TV and programmed it, cleaned up and took away the trash, carefully, efficiently and were very courteous

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation on top of gas fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. The crew was very professional and went beyond requested service by passing ethernet cable through the wall. The best service I have received so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV on y existing wall mount. They did an excellent job. I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been excellent every time they have delivered my TV's and mounting brackets - very professional and helpful in learning how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time and mounted TV. Seemed to be in too much of a hurry and failed to see the release cord hanging too low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Geek Squad install crew forgot a few details!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 65” tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, skilled , efficient, courteous, & cleaned up the dust they made

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Far superseded our expectations. Friendly and pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Came to our house on time. No problems with the installation. The team went over how to use the television. Will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, install the TV and TV mount, pleasant and helpful and removed all trash before leaving. Very happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I asked for a Geek Squad delivery, a contract delivery person was dispatched to deliver and install the TV. Since I also asked for a hall-off of my old TV which was very large and heavy and needed two strong men, they only sent 1 person. I had informed the delivery customer service in several phone calls that it would require 2 strong men. We even had to re-schedule the delivery because the first delivery person was a single woman and could not of done the hall-away alone. I’m am very disappointed that no one read the customer service notes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Geek Squad . Experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came fast, installed on wall. Fast install. Info given to me for calling with any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A-1 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and helpful. Geek Squad is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot express enough how helpful this service was. Professional and looks great on the wall.

    I would recommend this to a friend
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