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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and efficient. They mounted the tv and helped get everything connected and the remotes working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job! They came and were polite and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All around great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick, knowledgeable, and courteous. I'm very happy with the results and I plan on using geek squad again for TV mounting in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Qualified and Professional Perormance ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. Difficult mounting high above a fireplace. Handled well by two qualified Geek Squaders. No issues, no damage, professional installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual, courteous, quick and accommodating! 10 out of 10!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech guys mounted the tv with no priblem and cleaned up. Total tech pays off and are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knocks it outta da park

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV mount job and the warranty did amazing as well. Highly recommend and also love the communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and made the install seamless! Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time above fireplace and cleaned up all debris. They connected my devices and saved all active apps that we use. Showed me how to add more as well. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great with mounting my tv on the wall. The technician knew what they were doing and was quick on installing it and setting everything up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and connected it to all my devices. They were very helpful and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made a very precise installation lol easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cables already routed through the wall. The 75” TV when mounted above our fireplace had an inch of space above, below and on each side. They got it properly centered in quick time. I took it from there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No Sweat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was professional , courteous, efficient. I have mounted televisions before . it was a pain. I will not even think about doing it if I can get the Greek squad to do it, period.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected equipment. When trying to install the in wall power system, realized it couldn’t be done without damaging the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work performed was great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad arrived (on time) he was not aware that the TV needed to mounted on my wall. His instructions only said TV set up in home on TV stand. He made a phone call to correct the issue and ultimately mounted the TV on my wall with no issues. Very pleasant and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a good job mounting the tv and helping me set up the thv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service providers were quality humans with skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Ron were exceptional with call ahead notifications. While they were at my home, they were very respectful towards me and my home. They explained things to me and offered to be accessible if I had any questions. Very good customer service and company representation. Brandon, who was initially sent here, was extremely helpful in getting my appointment rescheduled with 2 individuals.

    I would recommend this to a friend
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