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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TASW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly install. Took time to ensure we were completely comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were awesome! They called me in advance to advise me of the arrival time. They were on time. Removed old wall mount installed electrical outlet where tv was going to be mounted. Hooked up the sound bar mount to the LG wall mount hooked up all the cables and went over the operating system. Left the work area cleaner than it was when they started. We’re polite and professional. Would use them again for any type of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy communicated very well prior to the appointment, arrived on-time, and completed the installation quickly and flawlessly. Everything worked perfectly as soon as we tried it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest value with any Best Buy home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted a tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome and took pride in their work, making sure everything was right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does it well! Much appreciated - the installation was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Best Buy installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Courteous and professional and they cleaned up everything. Not only the packaging but all the dust from drilling into the drywall. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came out were great. Speedy, professional, and installed perfectly. They answered my dumb questions with respect and didn't leave a mess. Definitely worth not doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was my installer and I couldn't be happier with his service. He was a pleasure to work with and took his time to make sure all was done properly. I couldn't have asked for a better experience, Thanks Jake.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat was incredibly professional. He was on time, did the work effortlessly, and made sure I ( the customer) was happy before leaving. He also called a few days later to follow up which impressed me as that is not common anymore. Pat is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent work installing tv, connecting equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians KB and Jeff were excellent. Knowledgeable, went out of their way to resolve an issue, polite, cleaned up, showed how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was efficient friendly and did a professional install

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service I've had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have went any better! I finally spent the money and had them mount my tv. They were very professional, educated, and worked in a timely manner. I couldn't be more happier with the experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting 56" and larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's local installer; Aaron, has done an excellent job in our home with all installs of our televisions, speakers, etc. His attention to detail and work ethic is a plus for Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and knowledgeable of the products we purchased. They installed, configured and took the time to explain the new tv and sound bar system to us

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad- total best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job installing our wall mounted TV, professiona, on time and cleaned up. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was excellent. I recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Sqaud is professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people you sent to install my TV were very professional and competent. I would happily have them come back to perform more work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job setting up TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up and tv mounting service! On time as well!

    I would recommend this to a friend
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