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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time and took the time to ask me how I envisioned the installation. After discussing some things that I had not thought about, they completed the job very quickly and professionally. Great Job and great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free installation and reconnection. Geek Squad was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV was very efficient and professional. He answered all of my questions and concerns. They put up my TV mount in no time. I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was great and install was quick and done professionally

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Xmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and install was outstanding! Agents were top notch and knowledgable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hanging up television and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek installation was prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was highly professional. I recommend them without any reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a great job of unwrapping and mounting my new TV. Did a quick checkup to made sure everything worked and showed me a few pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 86 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup crew did an amazing job. Very efficient and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. The technicians were extremely friendly and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were very professional and did a great job installing the TV and setting it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who put my TV up was very knowledgeable in what he do! Thanks a million!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing the mount and TV. They explained how everything worked in great detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job.. in and out in under an hour…the two gentlemen introduced themselves and they made sure I new how to work my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Delivered!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went above and beyond to ensure that my TV was mounted correctly, but also that everything was hooked up properly. They were professional and a huge help. I would definitely recommend them any time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Samsung TV. Mounting and ease of networking with apps is awesome. Prefer over LG. Geek squad (Carla) and crew are wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different installs. Both times, the agents were on time. Both did a good job, but the second installer used his drill to roughly putting in the lag bolt, causing the drywall to buckle some.

    I would recommend this to a friend
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