Customer Ratings & Reviews

The agent mounted the tv with care. He was very professional, respectful, prompt and cleaned up after himself

very professional and quick set up. i would recommend for anyone that needs it

The Tv is great but we already new the sony brand as a reliable and great product. The installation was perfect. The young man from the Greek squan was perfect . He knew exactly was he was doing and was quick to install . I highly recommend him.

Install team were excellent and did a great job including clean up afterwards.

The Best Buy Geek Squad installer was excellent!! Took the time after installation to explain many features of our new TV. I highly recommend purchasing the Total Tech Support.

I thought it was really horrible that I paid so much money just to connect it and set it up for me. I already had the TV mounted on my own mounter. Im not happy about that.

The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

The agents mounted my new TV quickly and set up all that was needed. They did a wonderful job and were very nice to interact with.

Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.

My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

The techs brought my new TV with the wall mount, moved existing TV as planned. They taught me how to operate the new TV. Great service!

Geek squad representative Andres was not only thoughtful and paid attention to the exact details of height placement, he assisted educating my on the newer antennas and installed for me. I bought the antenna immediately. Outstanding service from the Geek squad.

The guys knew better than the book did on how to BEST make the mounts work for TV and sound bar. They walked me through everything and did not leave until all aspects of the set up had been demonstrated. It ended up better than any of us thought it would.

They were fabulous; I am so pleased with the results, and they were totally professional.

While mounting my 85" TV the team noticed that the mount I purchased in advance was more complicated and expensive than necessary. They had a more appropriate mount with them which I was able to purchase and they could use right away. Super clean mounting job, they found the appropriate wood studs and levelled everything. Very happy with the final job.

Geek squad came to my home installed wall mount and flat screen tv and set up my aps

He did a great job mounting my tv and making sure I was happy with the height of the tv on my wall.

The agents mounted t.v Gave advice were curteous and careful with flooring and walls as t.v. was being moved geek squad showed us how to use our sonos sound bar as well with this t.v.

Fantastic Geek Squad crew. They was quick and professional, they did everything for a HAPPY Television experience