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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 38,670 reviews
  • Rated 5 out of 5 stars

    Tv Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much easier to have tv mounts installed by Best Buy. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this item to mount a 110 lb 8K tv. Great item

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geek squad didn’t level the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Not leveled, but did good work otherwise. Never came back and reposition because it wasn’t centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and connected my TV. They were precise with their placement. Of my TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with my Samsung 75 “ install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the Geek Squad team. On time delivery and professional installation. Thanks Francis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff at Cortlandt & Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Best Buy Customer experience was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did an excellent job Made sure every thing is working help with All my add on apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my old tv and bracket and installed new bracket and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job and both were very pleasant!! Answered all of my questions honestly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” QLED 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of setting up our new TV, everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn & crew were on time, friendly, and did a fantastic job mounting a 65” tv & sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and other theater items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional before during and after installing my theater equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and and clean. Came in did their job cleaned up in half an hour. Even took the big tv box away saving me some headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in and out in less than 1 h arived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my tv , no problems , love that it is seria compatible

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scuffed Floor during install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was ok. This is my 3rd time having geek squad help me with installation in my home. Every other time I have been delightfully please and satisfied with the service. This particular installation wasn’t as smooth. As I stated before the service was just ok, but I am more upset with how the team scuffed my floor bringing the tv in. I truly hope someone contacts me in regards to this damage. Thank you for your time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service On time, quick Professional and friendly, would allow them.in my home anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put up our TV mounting professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents were prompt, polite and efficient. We were pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a clean and wonderful job the tv is secured properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen that came were true professionals! I couldn’t have imagined a better outcome.

    I would recommend this to a friend
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