Customer Ratings & Reviews

Easy setup, small footprint for so much capacity. Highly recommend.

So far no troubles with the WD My Passport 4TB USB3 portable and works well.

Bought this to help with the storage on my laptop. So far it has been a life saver. I love it.

I've had a great experience with this little My Passport! I use it for file backups--primarily for photos so I dont have to pay cloud storage fees.

This perfect and i like that color and more storage.

It’s really easy to set up and customer representative was really helpful in picking this item because the one I came in there for was to much for what I needed

I like the design of the controller. Similar to the PlayStation. It works smooth.

Great drive... thought it would fail but it was a great purchase. I'll buy another one someday.

Very quick and exceptionally durable hard drive. Has a ton of space. I have had no issues with it.

Uhhhhh, what is there to say about this......it stores......Of course!. It hooks into my computer....Of course! I may never really use it like I thought I did.....of course! Am I glad I have it.....I mean I bought it!

This product has made my life much more enjoyable. No more worrying about storing important files on the go.

Needed it to back up media files from the Mac and it did just that, even has password protection! It’s wonderful

This is a great affordable storage option for you XBOX Series X|S or One. Fast, easy to use, and large. Works wonderful for everything!

So far, so good,... and comes with a three year guarantee- I bought two,

Small (palm size), easy to use and you are able to encrypt it as well! Highly recommended!!

I received the 4 TB drive today. I plugged it into a windows 10 laptop and saw the drive formatted NTFS. Great. I copied a few large folders to the drive and watched performance. The transfers rates are between 2 MB/s to 60 MB/s, which is 16 to 180 mps, far below the advertised 3 gbs. I performed a quick ntfs format of the drive and started another copy. Same thing. This is way too slow compared to my previous 2 TB WD drive. Not sure what is going on. No instructions. Nothing in the installed software to set anything. I shouldn't need to set anything. I will give WD chat support a try before returning to BB.

Great product. Exactly what I was looking for to resolve my space issue on my laptop.

Neat and fast can be relied on for all types of stored file retrievals.

I would highly recommend this to everyone who need a great anti virus!!

WD discovery software will only back up to a WD device or cloud service. This is fine if you are just starting out with computers or you decide to buy a large number of WD drives for a project. Within reach, I have seven bus-powered 2.5” external drives, two AC powered 3.5” drives, one 3.5” 4-drive RAID 5 enclosure and a dual-bay 3.5” USB 3.1 drive dock with a stack of 3.5” bare drives. I have a number of other 2.5” bus-powered drives around the house. This is after cleaning house and tossing out old useless drives. ONE of these drives is a WD enclosure. I have no room in my backup toolbox for proprietary software that will only backup to a single brand drive/cloud. The drive is great. I love the size of this drive. All my bus-powered 2.5” drives, including the Passport, are 3” wide. The Passport is just a little shorter and thicker than my other 2.5” enclosures. Overall, looks and feels smaller. This is currently the largest capacity drive I have in this small bus-powered size. Big Bang for the Buck. I promptly reformatted the drive to HFS+, Mac OS Extended. My two windows 10 laptops are covered with several dedicated drives using Macrium Reflect software. I’m shuffling around several other computers/drives and really needed 4GB of pocketable HFS+ storage for Time Machine and SuperDuper. It would have been nice to have a little leatherette sleeve, or a rubber bumper/case included like ALL my other 2.5” enclosures. At first glance I thought there was no activity light on the enclosure, but it is visible when the drive is in use. Unless it is a klunker, a drive is a drive. It works great -until it doesn’t. I can’t speak for longevity of the hardware but I’m really happy with the look and feel of this drive. I skipped the WD Discovery software since it only works with this one drive I own.