Customer Ratings & Reviews

The stove seemed to have all the features I was looking for, but after two weeks of light usage - the oven door began to separate

I checked the ratings before we purchased. Since the overall rating was over 3 stars, we thought it would be good. This oven was on sale and my son (who likes to cook) thought the griddle would be great. It's not! The griddle is beveled up on the cook surface, the edges should be beveled up! He went to make an egg, which on a normal flat surface will stay, on this it rolled right off. This was not the biggest problem. Only one side is power burner, if you want to boil two things using the back burners, which is what I do because I have small children, the right side won't boil only simmer! This stinks! Also, you can't fit to two frying pans on the same side, there isn't enough room and the front pan hangs over the edge. The handles heat up terrible because of the funky high double grates. We did not buy the self-cleaning oven because it did not have the griddle, but the griddle is basically useless and can only cook grilled cheese sandwhich on it. You can't grill veggies, which is why we wanted it because of the way the griddle bevels up on the cooking surface. Stay far, far away from this stove!!

My original Whirpool stove was acting up after 10 years. So I decided to replace it with a new stainless steel model. The first one I ordered never showed up but that is not Whirpool's fault. Best Buy store/support could not tell me what happened besides being "in transit". So I cancelled the order after a month and ordered the same model online. Another month later it was delivered on-time. However, this second stove did not have a working broiler. Also it did not have self-cleaning which we knew from the start, but apparently that also means it is not sealed properly so when you use the oven it heats up the entire kitchen - and the glass door can burn you. So another adventure with Best Buy support until we arranged to exchange it for the same model. Again, it is special order so another month goes by. The third one was missing a screw so the entire heating assembly between the oven and the broiler was loose, making both unusable. Also when the installer was setting it up he noticed the shoddy workmanship and bad quality throughout. So, after more fun with Best Buy support and store finally we got a different model from Samsung. Best Buy would not repair it and I was not going to repair a brand new stove. We could have exchanged it, but then that would be another month before we get another Whirpool with some other defect. Seems that the factory is rushing these out without making sure they are assembled correctly or actually work. Also quality control should have caught these defects. That is a shame because there are a lot of good reviews on this model; however, Whirpool quality has gotten worse.

I thought I was getting a great deal for the price: 5 burners, griddle, but so not true. The back of the stove (where oven controls are located) gets so hot you can't touch it (even when just using front burners). And, it is cheaply made--loose. The grates are uneven, and set way too high from the burners. So much for sealed burners-they are not. The griddle is teflon, not cast iron. Frying pans & larger sauce pans do not fit on back burners. If not for the power burner, it would take a long time to cook anything. Totally disappointed!

Thought we were getting a good item being a whirlpool. What a joke - it took 30 minutes to cook a pan of bacon. The looks are nice but the grates are to high for the stove to be efficent. We took ours back for something differant. Horrible Horrible Horrible

For the money this range is a joke, the oven has no insulation. My house temp raises more than 10 degrees when I use it. Cooktop burners are not sealed, hard to clean. Oven did not clean easily, was very small. Returned this range and purchased one with bigger oven and more insulation. If zeros were a choice I would have used it for more than one catagory.

I bought this 2 yrs ago on Black Friday. I find that I cannot heat oil enough to fry fish or most any thing in oil. The "Power Burner" will not bring 2 qts of water to a rolling boil. All the burners are under powered but can't turn down low enough too.The broiler handle broke-off in my wifes hand the other week. The metal pops and groans when heating up the oven. And the griddle is small like the rest.

This range is not good for anything. What else do I need to say?