Customer Ratings & Reviews
- Model:
- WED8620HW
- SKU:
- 6313763
Rating by feature
- Ease of Use
Rating 4.4 out of 5 stars
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer .was in and out of store quickly. I love it
I would recommend this to a friendGreat for busy people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of convenience features that take the hassle out of doing laundry.
I would recommend this to a friendclothes come out unwrinkled
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the dryer and clothes come out nice.
I would recommend this to a friendGreat dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the options for drying where you can easily change the times, temp and dryness versus just preset options.
I would recommend this to a friendGreat Company
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This company has been around a long time for a reason.
I would recommend this to a friendPoor button design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are very touchy. If you don't hit it right in the correct spot it doesn't work.
No, I would not recommend this to a friendDon’t buy- zero stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a month. The dryer is now dead. Waiting on whirlpool maintenance. Not to mention this took 4 months to arrive after purchase.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Marlin1090, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Good machibe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend this machine clothes con out clean
I would recommend this to a friendStill not satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set in the beginning of September. After technicians coming out three times to install, they still haven’t gotten it correct. Two of the times my husband or I lost time at work to be available for the install which did not happen. Yesterday, Saturday, September 21, 2019, three weeks later, they finally have the dryer stacked probably on the washer. They lacked the proper tools to reverse the door. Now the dryer door hits the entry door to the laundry room if fully opened. I was told to set up another service call with costumer care. I don’t have the energy to make yet another call. I will have my husband handle it on Monday hoping to get it all resolved. Other that that the dryer works wonderfully!
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JPMaryland, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Damaged
Worst purchase. It is new and doesn't work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance with lot of noise. BestBuy had to cancel trice the delivery. One because it was damaged. Now that I received it, product doesn't work well. This appliance needs to be changed, If it is not fixed, I need to cancel this purchase.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Sergio, we value your time and would like to look into the concerns with your Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you
Noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The exhausted port vibrates very loudly and can be prevented if the exhaust port is held away from the dryer backing plate.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey disappointed, we value your time and would like to look into the concerns with your dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Belt, Leak
Looks great - performs poorly. Multiple problems.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer/dryer set in April of 2019 after reading great reviews. Within 3 months of owning the unit, the belt that turns the drum cracked -- this resulted in a heavy knocking sounds and vibrations within the unit. The tech came out to fix it and said this issue was 'very common' with this model and was a known defect. He replaced the belt. Very thankful I got the extended warranty -- it started to make the same noise again this week. Belt has cracked again. So disappointing -- I've had Whirlpool products for years. Never again. I also have the matching washer (it leaks) and a set of their poorly designed kitchen appliances, including a dishwasher and stove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello BCKY! We are terribly sorry to hear about your concern with your Dryer. Please feel free to reach out to your extended service plan. They would be happy to assist you further.
Terribly disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its now April 2023 and the dryer is shot . Bought it Aug 2020 $1200+ im sole user no excessive use whatsoever
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Customer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer produces an awful sound from the first time I've used it. It doesn't matter if there are clothes in it or not. Immediately phone Whirlpool, and their answer is to make a service appointment. I get to spend almost $1000 to have to deal with repairmen? Not impressed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI, we value your time and would like to look into the concerns with your dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
What experts are saying
