About this item
Have our installers quickly and professionally connect your 56" class and larger TV to your video components. We'll also add an Internet-capable TV and video components to an existing wireless network, perform any needed software or firmware updates, and configure up to two smart streaming services like Netflix or Pandora.
In addition, we will program the remotes that came with your equipment, ensure that all wires and cables are neatly dressed, and make sure the workspace is clean when we finish. We offer a 90-day limited workmanship warranty on our TV Connect service.
Before we begin
When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Setting up your TV
We'll connect one new or existing TV to video components in a single room.
Connecting to a home network
We'll add any Internet-capable TV or video devices in the room to an existing wireless network, and we'll perform any critical software or firmware updates.
Setting up peripherals
We'll configure up to 2 smart streaming services as needed (Netflix, Pandora, Amazon Video, etc.), configure an existing voice control device for basic TV control commands, and program a manufacturer-supplied remote control.
Professional look
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
Cleaning up
After the installation, we'll clean up the work area and remove any packaging your products came in. We'll perform haul-away and recycling if it was previously ordered by the customer and is part of the work order.
*This service does not include connection of audio components, setup of advanced home theater devices, network setup, mounting a TV, concealing cables in walls, drilling access holes, hiding speaker wire, or any other type of custom wiring or mounting.
Also not included is voice control setup outside of basic TV functionality, smart light integration, multi-device control commands or harmony remote integration. Voice control setup can be purchased separately.
Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.
General
Product NameTV/Display Setup, 56” or LargerBrandGeek Squad®
Other
Required for ServiceCustomer supplied video components and cables required for setup. An existing, functional network if network services are desired.Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service60 minutesUPC400012627781
Search
Q: QuestionCan geek squad do the installation on saturdays or sundays?(4 answers)
A: AnswerGeek Squad is available on the weekend with a scheduled appointment.Answered by L3
- A: AnswerYes, the Geek Squad will take the TV out of the box and perform all the tasks required to set up your new TV.
Answered by CommunityAnswer
- A: AnswerI had a rather large old TV and they hauled it away. Although one of the guys said they had stopped hauling away the old projection TVs.
Answered by Connie
- A: AnswerThis TV Connect service is separate from the Mounting. You would need to purchase TV Connect & the add-on Mounting service (if you do that, yes, they would remove the existing TV).
Answered by Lorde
Q: QuestionCan you bury wires in wall?(6 answers)
A: Answeryou can hire an electrician to run an outlet to behind the tv. in theory you could create a "cable channel" in the wall. this would be similar to a heat run, but you would have an opening behind the tv, and again one at the floor.Answered by knowitall
Q: QuestionDo you have to buy expensive HDMI cables for a Samsung 65"(6 answers)
A: AnswernoAnswered by lee62
- A: AnswerDismounting of your existing TV is included in the installation & mounting service. We do offer haul-away/recycling services for your old TV.
Answered by GeekSquadSupport
- A: AnswerOur elevator was not working the morning the two men from BB (Geek Squad) and they carried our 55" LS t.v. up 3 floors to our condo. They were kind and efficient and did an excellent job. After having a ineffective customer experience with Comcast, I welcomed Best Buy's outstanding service.
Answered by Gigi
Review Summary
Rating 4.6 out of 5 stars with 9698 reviews
4.6Rating by feature
- 4.7Value
Rating 4.7 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.9Ease of Use
Rating 4.9 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
TV/Display Setup, 56” or Larger
4 payments starting at
$50.00
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