About this item
Let a knowledgeable Geek Squad Agent work with you to create a personalized recovery plan for your hard drive, flash drive, memory card or just about any device that stores data.
The agent will initiate your drive diagnostic for $49.99, which will determine the integrity of your data. If data recovery is necessary, your product will be shipped to the Data Recovery Division at Geek Squad® City. This work can take a significant amount of time to complete, and the actual recovery cost will vary depending on the condition of the data.*
Meet with an Agent
Initiate your drive diagnostic for $49.99, which will determine the integrity of your data.
If data recovery is necessary, the drive will be shipped to the Data Recovery Division at Geek Squad City for a full forensic diagnostic of the drive and integrity of the data.
Actual recovery cost will vary depending on the condition of the data.
Receive Your Data
Recovered data will be returned in the original file/folder structure on separate good media when possible.
Some situations will require the data be arranged differently after recovery due to extensive file system corruption or damage.
Additional charges may apply based on size of data and if external hard drive is needed to store recovered data.
General
Product NameData RecoveryBrandGeek Squad®
Other
UPC400078632439
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Q: QuestionCan you recover deleted text messages?(16 answers)
A: AnswerHi Janis. Thanks for your great question. It's definitely possible but can depend on what happened to the text messages. That will determine how far gone they are. We'd like to hear more about it and see what we can do. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.Answered by GeekSquadSupport
Q: QuestionCan you guys recover data from a broken usb drive ?(1 answer)
A: AnswerNot sure about an USB, but I would be surprised if they couldn't. They just retrieved files and photos from my broken external hard drive - but it cost me $600.00 to do it and that included a discount because I have a Greek Squad Membership. And I was lucky they told me because I was at second level of being able to get the information retrieved before it had to go out to there engineer Department which at that point would have cost me $1,500. I had 10 years worth of pictures on that external hard drive they retrieved almost 8,000 pictures and other data. Will not let that happen again will replace external hard drives every five years as well as put photos on a thumb drive as well and that's what they recommend that you store valuable data and pictures on two separate devicesAnswered by Jordan
- A: AnswerI really don’t know - my hard drive has been with Geek Squad for almost a month and I haven’t heard anything more. :/
Answered by NeverAgain
- A: AnswerYes
Answered by Anonymous
Q: QuestionCan you guys recover old deleted text messages from my phone.?(2 answers)
A: AnswerYesAnswered by Anonymous
- A: AnswerHi Christina. Thanks for your question! We absolutely can try a data recovery from you Seagate external hard drive. To do so, we will need another external storage device to try and pull the data to. So if you have another one laying around, we'll need that. Otherwise, you can purchase a new device. To get started, please go ahead and make an appointment for your local Best Buy's Geek Squad. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Answered by GeekSquadSupport
- A: AnswerThis one will depend on the type of issue your PC has. If it was a nasty virus, all your files have the potential to contain a piece of the virus to reinfect the next PC. If it is just a bad OS (which a virus could do, or a bad block on the hard drive or shutdown) then you would need to get that repaired first then the virus removed if one was present. The USB drive was most likely a coincidence, unless you have an electrical short on your computer, which would be entirely aspect. This would also mean your motherboard has a chance at being damaged. Your data would be recoverable though.
Answered by annon
Q: QuestionMy computer crashed. Can you recover the data from my hard drive?(1 answer)
A: AnswerYes, The Squad team, did me an excellent job of recovery my data. Not only did they recovered it, got me a backup made Incase this ever happens again. Great job guys!! Thanks again..Answered by Recovered
Review Summary
Rating 3.8 out of 5 stars with 423 reviews
3.8The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Data Recovery
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