Friday - WiFi Electronic Smart Door Lock - Satin Nickel

Create an added layer of safety for your home with the Friday smart lock. This retrofit lock system works with your Wi-Fi network and smartphone to lock and unlock your door without the need for a physical key. A rechargeable battery keeps the lock powered up, and the iOS and Android compatibility makes the Friday smart lock easy to connect to your phone.

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$174.99
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Was $249.99

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Overview

What's Included


  • 2x tailpiece adaptors
  • Door adaptor plate
  • Friday WiFi Electronic Smart Door Lock
  • Quick start guide
  • Rechargeable battery
  • USB charger

Ratings & Reviews


Overall Customer Rating:
46% of customers would recommend this product to a friend (17 out of 37)

Features


Flexible smartphone compatibility

Supports most Android and Apple® iOS devices for versatility.

Bluetooth and Wi-Fi connectivity

Easily and automatically synchronize the lock to your smartphone or tablet, so you don't have to worry about fumbling for your keys while your hands are full on the way in or out the door.

Manage your lock with the free Friday app

Receive notifications and manage this Friday smart door lock on the go with the user-friendly app. Data connection is required for download.

Works with Apple Homekit

Apple HomeKit allows you to connect through any Apple device and use the same HomeApp for all your appliances - just another way to make everything easier.

Share access with friends and family

Issue keys to friends and family in just seconds, and revoke them again whenever you need to. No more running to the door or leaving spare keys under the doormat.

Over Torque technology

Allows the lock to rotate through 360 degrees, which makes it compatible with all deadbolt locks.

Compact design

Allows easy integration into your door.

Interchangeable color shells

Featuring several finishes and materials, there's a Friday Lock for every type of door - and since the shell can be replaced at your will, you'll never have to settle for one style.

Satin nickel finish

Offers a sleek and industrial look.

Apple, the Apple logo and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc.


Overall customer rating

2.8
46%
would recommend to a friend

Pros

Cons

  • Rating: 5 out of 5 stars

    Good looking smart lock!

    Posted
    markmosi
    • My Best Buy® Elite MemberElite Member

    For a first generation lock this thing is great. I’m enjoying the idea of not having to use keys…makes it easy and convenient. This thing is way better looking than the other smart locks…my wife even approves of it! A couple of things to keep in mind when reading my review: • I’m using an iPhone and have the lock connected via HomeKit. • My door locked and unlocked perfectly fine with my traditional thumb turn manual deadbolt – no sticking locks or anything – I say this because some people complain that smart locks won’t work in sticky locks…mine is aligned and works • I use the Apple Home app to lock and unlock – faster than the Friday app and also gives me access to Siri and other smart accessories in my house. • I have a Schlage deadbolt The install was rather simple. I charged the battery for a few hours before attempting the install. Then proceeded to follow the instructions which were easy to understand. I used the base plate extension on my door as the bar that turns my lock was too long and I didn’t want to cut it (the install manual showed how to modify the bar, but I chose the extension plate instead). The extension piece looks good, so I think I’ll keep it like this. I used the same screws that were in my Schlage deadbolt and things worked smoothly. I downloaded the app and begin to set it up. I have HomeKit accessories in my home so I decided to install it through the Apple Home app. Worked great. Just needed to open the Friday app to calibrate the app and set up an account. I have it set up in Home in my “Leave Home” and “Arrive Home” scenes. Works well – a few times it has taken longer than expected to connect…but I’m not sure that is Friday or Home as I find that is the case with other accessories in my HomeKit family too.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Friday is Junk!

    Posted
    NickandAlbs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted to love this smart lock! It looks great, and in theory, the lock has great features and could have made life just a little bit easier. Alas, the reality is that Friday is anything but and is JUNK! Where to start? First – Installation Guide. There was no installation guide included in the box (though the description says there is). This could have made installation slightly easier, especially seeing the different lock company patterns. Instead, I found it to be a very frustrating process of trial and error. Also, for a guy with big hands, inserting the lock catch proved difficult. A pair of needle-nose pliers helped with this part. Though the cute videos make the installation look like a breeze, it was not. Second – Setup. Already frustrated, setting up the app was not as easy as described in the video. In the Apple Store, you have to search for Friday Smart Lock. Anything else and you have many options of apps with Friday in the title. Once you download the app and open it, installation happens (with HomeKit integration), and you have no idea what's happening. Other companies, like Wink, include a step-by-step installation. Not so much with this app. After HomeKit is set up, you have to switch back to the Friday app for additional setup. Here, the installation comes to a screeching halt while the program updates. After that, there is a simple calibration section. This is the only part of the process that was easy (calibration). However, manual use of the lock negates calibration setup and causes the lock to no longer engage. Third – App. Hoping Friday works. I hoped and hoped and hoped, but to no avail. I placed the shell back on as instructed. In doing so, the lock seems to stick. Without the shell, the lock seems to work ok. Here's the frustrating part. The lock would not work from the app but semi-worked from HomeKit. I tested it a few times, thinking I was on the road to success, but then it stops working. Pressing the button more than once seemed to confuse the device. A quick look at the app showed the lock was no longer connected. This process went on for another hour before contacting tech support. Fourth – Tech Support. Tech support is a joke. On the contact page of the Friday website, there is a chat bubble. I opened it and explained to Felipe the issues I was having. He asked me to troubleshoot. Though I had already done this, I agreed to do it again, reluctantly. Super frustrated at this point; I learned that every time I left the chat, in this case, to go to the Friday App or HomeKit, I was disconnected from the chat. On and on this went for another 45 minutes before being told he would escalate the issue and someone would get back to me via email. EMAIL! I couldn't help but think that was the wrong thing to say to someone so frustrated and three hours into the process. Today, I received a generic email asking me to troubleshoot by repeating the same steps I had already taken with Felipe. Surely this couldn't be the escalation team, and surely they weren't going to do this over email. I was wrong. It was, and they were. At this point, I informed them I would return the product. At the end of the day, I do not have faith that this product would function if I got locked out of my house or if my life depended on it. Being locked out makes you feel vulnerable. Being locked out with a smart lock that doesn't make sense. It is for this reason, and everything else above that I do not recommend Friday and believe it is junk.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY - DOESN'T WORK - HORRIBLE SUPPORT

    Posted
    kkorinek

    When I first saw this lock, I was extremely excited. A good looking lock with excellent functionality? Where do I sign up? After TWO YEARS of patiently waiting (hey, I know how these things go!), I finally received the lock and visually it looked to be everything that I had ordered… and that’s where the trouble started. I installed the lock on my front door. The installation instructions and online videos are a JOKE, and of almost no help at all, but I managed to install the lock. I plugged in the battery and connected it to the app, and held my breath as I set out to lock and unlock my door via the app (Apple Homekit to be more specific… because the app is terrible and extremely unresponsive). Upon tapping the LOCK button, the motor whirred… and NOTHING, the lock did not MOVE. I manually locked the deadbolt and attempted to UNLOCK using the app, again the motor whirred and NOTHING. I could have messed up installation, so I re-installed the lock, re-calibrated (this happened 3-4 times) and nothing. At this point, I’m frustrated, but hey, maybe it’s the door I’m attempting to install the lock on. No problem, I’ll try it on a different door. I went through the same process and the SAME issues existed (motor whirs, but lock doesn’t move). I’m in a building that is roughly 10 years old, so the locks and door frames are all stable, I find it hard to believe that I have TWO doors that are incompatible with the lock, so I reach out to support. Support started off nice enough, but was extremely useless. Their “solutions” included watching the online videos for installation, re-installing the lock, and pretty much every other thing that I had already tried. This was all done over a period of about a month… WHY? Support only seems to work Monday to Friday from 9-5… that’s a huge problem when you must attempt to troubleshoot the lock before sending a response or e-mail back! So about 1 e-mail a day is what I would see from support (and never more than two sentences!) Finally, they suggested some new screws (maybe the ones I currently had the door were too big?), I use those to install the lock, and NOTHING. The exact same issue I had before. At this point, I had enough, I politely requested a new lock or a refund. I was granted a refund and shipped the lock back immediately. I was told the refund would process 1 business day after the lock was received, the refund took ONE WEEK. The refund also was not a refund, but instead a PayPal payment THAT HAD A TRANSACTION FEE TAKEN OUT. What kind of refund is this? I really wanted this lock to work and tried really hard to make it work, but at the end of the day this product (and accompanying app) are NOT ready for consumers. In addition to all that, customer support is TERRIBLE, so if you have ANY problems at all, there is little hope of getting it resolved in a timely manner. I really hope this review helps anyone considering buying the lock!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it! Love the design!

    Posted
    CamillaH

    I absolutely love my new Friday lock! The satin nickel lock looks amazing. The design is modern, gorgeous, and compliments our new home perfectly. When I received it I couldn't wait to get it installed. Once I had read the directions I had it installed on our current Schlag lock within minutes. It worked on the first try. I have both the Friday app and have been using it with my HomeKit. Love that I have been able to set it up to automatically lock when I leave my home as my kids tend to forget to lock the front door and I am bad about checking before we leave the house. I also have it set up to automatically lock at a set time each evening just in case my husband and I have fallen asleep on the couch :o) It has been a lifesaver more than once as I have needed to let a neighbor into our house to grab something for my daughter while I was at work. It was simple to unlock the door and lock the door again once he had been in the house. I can't wait to get a second one for our door that leads to the garage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stylish HomeKit compatible smart lock

    Posted
    DougB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was quite excited to see that the Friday Lock was being offered by Best Buy and purchased one once it was available. Installation was quite straightforward and I had no issues. The lock works seamlessly with Apple HomeKit once configured in the Friday Lock app. I have found, however, that calibration of the lock is critical to correct operation of the lock as well as status and notifications via HomeKit. I contacted Friday Lock support (which was quite responsive) and they provided a link to a YouTube video which describes how to calibrate. You will note in the video during calibration that the lock is turned manually closed and then rotated back a few degrees before accepting the lock position in the app. Same with the locked position. In my experience this is the best way to calibrate. See: https://www.youtube.com/watch?v=9aqQndfE4K4&feature=youtu.be

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lots of potential, still lots of work to do.

    Posted
    Macl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I scoured the reviews looking for a Bluetooth enabled smart lock. There's a few options out there (Looked at Kevo, August and a couple others). All seemed to have some pretty big handicaps. In reading up on this one, seemed to have most of what I was looking for, and not requiring a whole separate component to buy and manage, but understood that it was still new and still had some work to do. I like the look, the integration into your existing hardware and that it supports Bluetooth and wifi. Still there's some work around on the latching (not always consistent), things like scheduling and support of Alexa would be great to integrate in (understand from the company that they are working on things such as these).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This lock works great!

    Posted
    Johnny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I used to use the August lock, but continuously had issues with the locket getting jammed. I had a wedge deadbolt so there should not have been any issues with the cylinder not lining up with the hole. It seemed as if that life did not have enough torque to fully close the deadbolt. I have used the Friday lock now for about 6 weeks, and have had no issues at all! This lock also works seamlessly with Apple homekit, and so does the original deadbolt that I have as well (yes, I have to deadbolt on my front door). Now, I just tell Siri to lock or unlock the front door: absolutely hands-free!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Nice concept, long way to go

    Posted
    higi808
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Conceptually a nice product but it has a long way to go to be a stable and reliable replacement to your keys. App was difficult to setup and it took many many tried to find and connect to the Lock. Had to delete and reinstall the app many times just to get it to work the first time. Customer service wasn’t the best and wasn’t able to help me. The Lock is significantly louder than its competitors. The noise became so much of an issue that I returned the lock for that reason. I hope these bugs and issues can get worked out and produce a revised version of this Lock. It’s got a great physical design and feel to it, it’s just lacking the backend infrastructure and programming to be reliable.

    No, I would not recommend this to a friend



Product images, including color, may differ from actual product appearance.