Questions & Answers

Q: QuestionHow many surge-protected outlets does this device have?

• A:Answer This device has 6 surge-protected outlets.

Q: QuestionDoes this battery backup have an audible alarm?

• A:Answer Yes, it has an audible alarm that notifies you of power changes.

Q: QuestionWhat is the load capacity of this battery backup?

• A:Answer This battery backup can support up to 425 VA/255 W load capacity.

Q: QuestionWhat is the maximum battery life of this unit?

• A:Answer The maximum battery life is up to 8 hours.

Q: QuestionHow long is the cord on this battery backup?

• A:Answer The cord is 5 feet long.

Q: Questionwhat's the difference between cyper/apc power?

Asked 4 years ago by Anonymous.

• A:Answer If you mean CyberPower and APC, they are just two different companies doing the same thing. They make uninterruptible power supplies. I have both brands currently in use. Factors that can vary should be considered before purchasing should be, form factor which is the physical size characteristics, the ratings on how long it can operate when you have a power outage, the Joules rating for line surge and lightning protection. Also you should consider the number of outlets and the spacing between them, also, if you need USB ports, ethernet protection, landline phone protection because some units will have some or all of those. I know this is a long answer, but I think they are both good companies. They have been around a long time. I have had successes with both. So I always find that I shop for value in the price and specs rather than the name brand.

  Answered 4 years ago by gatorfantimVerified Purchase

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Q: QuestionHow many Volts can it withstand? because I have a 240V gaming monitor and I don't want it to cause an electrical shock power issue?

Asked 1 month ago by Uriel.

• A:Answer Good afternoon and thank you for your time reviewing our BE425M. This UPS only supplies 120V equipment and not supposed to be used with 240V equipment kindly contact our technical team via phone 1-800-800-4272 or chat https://www.apc.com/us/en/tools/chat/ please so we can address the concern and achieve the resolution you deserve. Thanks and have a great day.

  Answered 1 month ago by APCProductSupport

  
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Q: QuestionWill this item give me enough power/time to keep my TV and PS5 on while I shut down my PS5 correctly? I don’t plan on continuing to play while power outage.

Asked 6 months ago by martinezgee.

• A:Answer Good day. We suggest that you check on the wattage draw of your PS5 and TV then Please go to this link - https://www.apc.com/us/en/product/BE425M/apc-backups-425va-120v-6-nema-outlets-2-surge-battery-not-user-replaceable/# and click on View Runtime Graph then it will show you a popup window showing how many minutes of runtime or battery support in minute you can expect during power outage depending on the wattage draw of your devices. For further inquiries, please feel free to reach our technical team via phone or chat and we will be glad to assist and help you. Have a great day.

  Answered 6 months ago by APCProductSupport

  
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Q: QuestionIs this product in your store? Can I pick-up this product at store?

Asked 8 months ago by KimD.

• A:Answer This is also available in our website - https://www.apc.com/us/en/product/BE425M/apc-backups-425va-120v-6-nema-outlets-2-surge-battery-not-user-replaceable/ You can check the reseller and location available. Please reach out to us directly so we can address this issue and provide you with the support you need. You may reach us at 800-800-4272 or via chat service through our support site - https://www.apc.com/us/en/support/. Support is available Monday – Friday, 8am – 8pm EST.

  Answered 8 months ago by APCProductSupport

  
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Q: QuestionWhat is the Voltage and Amperage rating of the battery?

Asked 3 years ago by Rusty.

• A:Answer Thank you for your interest in our products. The BE425M would have an internal battery of 12 volts and an amp hour rating of 7.

  Answered 3 years ago by APCProductSupport

  
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Q: QuestionHow do I replace the battery

Asked 4 years ago by Rob.

• A:Answer Not user replaceable.

  Answered 4 years ago by BobD

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Q: QuestionWould this unit be sufficient for a wifi router, modem and two small wifi devices that talk to monitoing devices. Considering there is a Kohler automatic standby generator. This is just to prevent resetting some items. Length of time 2-4 minutes.

Asked 5 years ago by Seamus.

• A:Answer I have these exact ones 3 of them 1 powers my work equipment: cell, 2 monitors , laptop, and all chargers 1, 2nd floor upstairs: powers sons 3D printers 1. 3rd floor : his High end gaming system. Wifi , router , chargers , laptop and 60 inch tv Powers gone out few times Units have performed beautifully. Wifi remained on 3D printer continued All my work equipment remained steady going. So. There great as far as my needs.

  Answered 2 years ago by CoffeesnobVerified Purchase

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Q: QuestionWould this be a good choice for getting my hurricane shutters up in the event of a power outage?

Asked 7 years ago by Firecracker.

• A:Answer In most cases, I would not recommend this product for that application. There are far too many variables in terms of power consumption and compatibility with whatever type of hurricane shutters you may have. I would recommend talking to a professional installer to get options.

  Answered 6 years ago by TechnicallyCorrect

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Q: QuestionIs this a battery charger, or do i need to connect my actual laptop to it ?

Asked 7 years ago by Anonymous.

• A:Answer You would need to have it plugged into it.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWould this be enough to support Motem, Google Nest Wifi Hub, Internet Switch, and a few other internet hubs...?

Asked 3 years ago by yodaluca23.

• A:Answer Thank you for your interest in our products. It would really would matter how much power the devices pull all together. This specific unit would support 255 watts of power connected so I would just make sure it is under that amount.

  Answered 3 years ago by APCProductSupport

  
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Q: QuestionI need to stop my direct tv from rebooting every little power blip. Also could it keep a 65" tv up. Takes generator 10 to 25 seconds to be up

Asked 4 years ago by Anonymous.

• A:Answer Probably would not keep up a TV for long, maybe at all, especially this one. Check the power consumption wattage of your Directv to see if it can handle the load. If it can, then you could use it for power flickers or blips. I do that for my modem and router to avoid reboots in power blips like that. You could also cut the cord from Directv so we can stop the overpriced service. Lol...but true.

  Answered 4 years ago by gatorfantimVerified Purchase

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Q: QuestionWill this one support a high flow bipap machine

Asked 4 years ago by Kevin.

• A:Answer Without examining the specs of the bipap machine, it would be hard to tell if the back up unit would support the machine and/or how long if it did.

  Answered 4 years ago by hellogoodbyeVerified Purchase

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Q: QuestionWhen power goes out can I use my Apple I pad when plugged into this?

Asked 5 years ago by Carrie.

• A:Answer You can use it to charge most devices, but an iPad is battery powered, which usually lasts longer than a power outage.

  Answered 4 years ago by gatorfantimVerified Purchase

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Q: QuestionCan this be use on 220v?

Asked 5 years ago by Eidsef44.

• A:Answer Absolutely NOT.

  Answered 5 years ago by Kevin

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