Questions & Answers

Q: QuestionDoes the Sensi thermostat provide any energy usage information?

• A:Answer Yes, the Sensi thermostat provides valuable usage reports that can help you monitor the performance and efficiency of your HVAC system.

Q: QuestionWhat is the warranty period for the Sensi Smart Programmable Wi-Fi Thermostat?

• A:Answer The manufacturer offers a 3-year warranty on parts for this thermostat.

Q: QuestionWhat type of batteries does the Sensi thermostat use?

• A:Answer The thermostat uses two AA batteries.

Q: QuestionIs the Sensi thermostat compatible with smart home platforms?

• A:Answer Yes, the Sensi thermostat is compatible with Amazon Alexa, Apple HomeKit, Google Assistant, and Wink.

Q: QuestionHow many programmable periods are there per day with this thermostat?

• A:Answer This thermostat allows for eight program periods per day.

Q: QuestionDoes the Sensi thermostat require a common wire for installation in most homes?

• A:Answer The Sensi thermostat does not require a common wire for installation in most homes.

Q: QuestionIs this fairly easily to install? I’m a DIY’er and I watched several videos but still am a little intimidated to try it myself!

Asked 6 years ago by Fritzi.

• A:Answer Yes! I’m no handyman and I did it al by myself.

  Answered 5 years ago by PhilVerified Purchase

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Q: QuestionDoes it require a c wire?

Asked 3 years ago by jack.

• A:Answer It does not. That is the main reason for purchasing this model. It figures how much it can draw from the heating or cooling wires before it trips. It uses that draw to power the thermostat. There is also a battery to make up any extra that's needed. I change the battery every eight years just because eight years has passed, not because I needed to. It works best if you have both heating and cooling capabilities, so it can draw from either. The older the furnace, the better, as it takes more to trip on heating or cooling.

  Answered 3 years ago by brnbrn

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Q: QuestionHow do you remove the cover plate

Asked 3 years ago by Butch.

• A:Answer Pull straight out. You have to pull harder than you think you should.

  Answered 3 years ago by brnbrn

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Q: QuestionCan I just swap it with my old existing thermostat? What about the voltage?

Asked 3 years ago by Lamar.

• A:Answer They have a guide on their website that should step you through some Q/A as to if it'll work. Once you buy it, the app will step you through which wires to match with which contact.

  Answered 3 years ago by brnbrn

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Q: QuestionIs this energy star?

Asked 6 years ago by Meg86.

• A:Answer From the research I found, this was one of the first Energy Star rated thermostats

  Answered 3 years ago by AndrewVerified Purchase

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Q: QuestionDoes this qualify for the golden star rebate for the Emerson t55? I know Copeland was previously Emerson.

Asked 1 month ago by dee.

Q: QuestionDoes this thermostat automatically switch between heat and cool modes?

Asked 3 months ago by 1957.

• A:Answer I only have this set up for heat. But yes it has dual temps.

  Answered 2 months ago by LeonardVerified Purchase

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Q: QuestionIs the thermostat wireless?

Asked 9 months ago by Kitty.

• A:Answer It is wireless with regard to your Wi-Fi connection however there are wires involved in the installation. If your Sensi unit requires batteries this eliminates the need for the blue common wire to be hooked up. Please see photos on the product page.

  Answered 5 months ago by happyshopperVerified Purchase

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Q: QuestionDoes it have an adjustable antisipator

Asked 9 months ago by Manuel.

• A:Answer No. Doesnt conduct heat. No need for an anticepator.

  Answered 2 months ago by LeonardVerified Purchase

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Q: QuestionCan this run on battery only?

Asked 11 months ago by Mike.

• A:Answer Yes. But will run out of power. Need to add a transformer if no C Wire is available.

  Answered 2 months ago by LeonardVerified Purchase

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Q: QuestionDo this work without wi fi

Asked 1 year ago by Thomas.

• A:Answer Yes

  Answered 2 months ago by LeonardVerified Purchase

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Q: QuestionWILL THIS WORK WITH A OIL FURNACE

Asked 1 year ago by Anonymous.

• A:Answer Yes. If only 2 wire. Add a 24v transformer.

  Answered 2 months ago by LeonardVerified Purchase

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Q: QuestionMy apartment wifi uses captive portal login......basically like a hotel I have to go to a website to log into the wireless network. Does this device work with wifi login page/captive portal network?

Asked 2 years ago by KOLES.

• A:Answer No, it cannot bypass through a captive portal Network. It needs its own dedicated login connection.

  Answered 5 months ago by happyshopperVerified Purchase

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