A:AnswerHello, If you'd like to take your unit out of service, we would recommend looking at your local regulations for e-waste as it can vary from place to place. Thank you for submitting your question!
A:AnswerHello LindaRuth, The PowerPanel Personal Mac Ver 2.2.2 is supported for 10.14 OS and above. If you are having issues with the install, please feel free to reach out to our support team at 877-297-6937 and we'd be happy to assist.
A:AnswerThis is really meant to let you safely shut down a computer or similar device in case of a power outage. So, fully loaded, it only lasts about 10 minutes.
A:AnswerIt depends on the heat that is generated from the lights...we tried to use it for a coffee pot and it didn't work and I know it said not to use it for heaters...so I think it depends on the heat generated. Not sure though
A:AnswerJust tried to use my CPAP with this device (currently experiencing a power outage) and it shut off immediately. You’ll need something bigger to operate a CPAP all night. It did run a small LED lamp and a phone charger for over an hour though!
A:AnswerNo, it is not normal. Perhaps your battery cell capacity has deteriorated and is not holding sufficient battery power to provide peak energy consumption. I would recommend either replace the battery cell or upgrade to a higher rating UPS. The latter is preferred.
A:AnswerHello,
This product does not have phone line connections. However it can be used to charge your cell phone via USB. Thank you for your question.