Questions & Answers

1-10 of 85 Questions
  • Question
    How is this camera powered? battery? and can i rotate it remotely   (6 Answers)

    Just two questions - How is it powered? by battery OR wired? And will I be able to rotate the field of view remotely?

    By Subbu December 2, 2014.

    Answers
    • Best 
      Answer

      No Batteries; It requires household AC-line power; it has a small block transformer that plugs into a regular outlet, and has about a 6-ft long connection to the terminal power connector that plugs into the camera; much like a portable radio might have. Also, this model has no pan/tilt/zoom capability; it sees what it sees, based on where you place it - the only way to change the view is to just physically move the camera (with your human-hands).

      By DavidBurdette January 2, 2015.

    • Question
      Does this require additional parts and installation or will this work alone?   (5 Answers)

      By Wanda May 16, 2014.

      Answers
      • Best 
        Answer

        We thank you for concern for the DCS-933L. Please be advised that everything you need comes in the box. All you need is a working WiFi network. If you visit www.dlink.com/support you will find quick install guides, FAQ's, and user manuals that are designed to supplement assistance to the user.

        By D-Link Support May 21, 2014.

        • Brand Representative
    • Question
      When it's records. Can the person robbing your home keep you from seeing it? Can they delete information?   (5 Answers)

      Can I look up my recording on line?

      By Anonymous August 18, 2014.

      Answers
      • Best 
        Answer

        We thank you for your feedback as we do appreciate your questions and comments. Please note the DCS-933L has the capability to setup and forward to your email video snapshots triggered by motion and or sound detection and these snapshots will be emailed directly to the email address you have configured. In addition you have the ability to mount the DCS-933L someplace that my be out of reach or inconspicuous to an intruder and have the triggered video clips and or snapshots sent to a secured FTP server located offsite or in a hidden location to that you may be able to access and retrieve those video or snapshot files from that server anytime. If you have further questions or need additional information please visit www.support.dlink.com. We thank you for choosing D-Link.

        By D-Link Support August 19, 2014.

        • Brand Representative
    • Question
      Do you have to pay a monthly fee at all? to record?   (5 Answers)

      By Kaligirl916 January 20, 2015.

      Answers
      • Best 
        Answer

        We want to thank you for your interest in the product. Please note that the camera does not require any monthly fee at all.

        By D-Link Support January 22, 2015.

        • Brand Representative
    • Question
      Can you add this to your computer   (5 Answers)

      By Anonymous December 20, 2013.

      Answers
      • Best 
        Answer

        Yes, dlink has a program on their web site that allows you to record as well as view. You can also view thru an internet browser.

        By Chukles65 January 31, 2014.

      • Question
        Will the camera work in cold conditions like 5 - 20 degrees F   (5 Answers)

        Model: DCS-933L SKU: 8884295

        By Anonymous January 7, 2014.

        Answers
        • Best 
          Answer

          Yes. Have had one outside all winter though this model is not intended for outside.

          By ADNC February 28, 2014.

        • Question
          remote recording?   (6 Answers)

          Can you use this in a cottage up north and control it on a computer at home?

          By Renogaw February 10, 2014.

          Answers
          • Best 
            Answer

            Yes, you would need an Internet browser that can run Java and/or the MyDLink Lite app on your smart phone. Note, however, there are limitations on what you can "control," remotely. Since the product does not have tilt/pan functionality your image is static. That said, with the 1150 you can turn sound on/off, take a picture, switch between day/night/auto mode, turn sound detection on/off, turn motion detection on/off, and turn extender mode on/off.

            By ToDyHy February 16, 2014.

          • Question
            Recording?   (5 Answers)

            Where are the recordings stored? Do I need additional equipment to record? How long of a recording will I get?

            By Yeti71 November 27, 2015.

            Answers
            • Best 
              Answer

              We thank you for the interest in the product. Please note that you will be able to record straight to your computer by downloading the free D-View Cam app from www.support.dlink.com. In addition, we do also offer external storage devices. For more info, please visit www.dlink.com.

              By D-Link Support November 30, 2015.

              • Brand Representative
          • Question
            Can you see at night thru a window with this camera?   (6 Answers)

            By Anonymous September 14, 2014.

            Answers
            • Best 
              Answer

              Yes, it will see through a window at night; however the image tends to be degraded by reflections bouncing off the inside of the window. I have mine set up to shoot through a window; the window-blinds are behind (more 'inside') the camera; but at night, the inside lights cause the image of the blinds to be reflected off the inside-face of the window, and back into the camera lens, making the image somewhat noisy. Clean the window real well; and the more 'straight-on' (90 degrees/right-angle) you can point the camera at the window, the better. The more slanted it is, the more reflection you will get.

              By DavidBurdette January 2, 2015.

            • Question
              DO YOU HAVE TO HAVE WIFI AT HOME   (7 Answers)

              DO YOU HAVE TO HAVE WIFI AT HOME IN ORDER TO WATCH FROM YOUR PHONE WHEN YOU ARE IN ANOTHER CITY?

              By Paula January 5, 2016.

              Answers
              • Best 
                Answer

                If your camera is connected to your modem or router by a cable, then you do not need Wi-Fi at home.. to see it on mobile device. Just need the internet connection.

                By Maximum January 15, 2016.

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