Questions & Answers

Q: QuestionWhat is the warranty on this Epson printer?

• A:Answer The Epson EcoTank Photo ET-8550 comes with a 1-year limited warranty for both parts and labor.

Q: QuestionHow much can I expect to save on ink with this Epson printer?

• A:Answer This model allows you to save up to 80% on ink compared to using ink cartridges.

Q: QuestionDoes this Epson printer offer wireless connectivity?

• A:Answer Yes, the Epson EcoTank Photo ET-8550 supports wireless connectivity via Bluetooth and Ethernet.

Q: QuestionDoes this model use ink cartridges?

• A:Answer No, the Epson EcoTank Photo ET-8550 is a cartridge-free printer and uses high-yield ink bottles.

Q: QuestionCan I print on both sides of the paper automatically with this printer?

• A:Answer Yes, the Epson EcoTank Photo ET-8550 has an auto 2-sided printing feature.

Q: QuestionWhat is the difference between the ET-8500 and ET-8550 ?

Asked 3 years ago by 4sallypat.

• A:Answer Hello 4sallypat. Both printers are similar in design and features. The main difference between the two is that the ET-8550 is a wide-format printer that can print up to 13" x 19" in size. The largest paper that can be used on the ET-8500 is 8.5" x 14". Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionBecause EcoTank Photo printers use dye-based inks their prints won't have the same longevity as Epson's pigment-based ink printers. What would that difference in longevity be? How long, in typical conditions, would/should a EcoTank printed photo last?

Asked 4 years ago by BDphoto.

• A:Answer Epson claims with the Claire ink system in this printer 98 years framed under glass and 200 years in dark storage.

  Answered 4 years ago by Rich

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Q: Questionwhat are the dimensions for this printer?

Asked 3 years ago by Norma.

• A:Answer Hi Norma, If the EcoTank Photo ET-8550 has all trays open for printing the dimensions are: 20.6" x 29.8" x 16.9" (523 x 758 x 430mm) (W x D x H). If all trays are closed for storage the dimensions are: 20.6" x 14.9" x 6.7" (523 x 379 x 169mm) (W x D x H). Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan this print on direct to film transfers?

Asked 2 years ago by Interested.

• A:Answer Yes it can, I converted my printer for DTF and have had no issues thus far.

  Answered 2 years ago by NesiaVerified Purchase

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Q: Questionhow large is the scanning bed? does it have any functions you can manually set such as saturation, sharpness, etc

Asked 3 years ago by sissy.

• A:Answer Hi sissy, The scan bed on the EcoTank Pro ET-8550 is 8.5" x 14". You can change various scan settings such as brightness, contrast, unsharp mask, etc. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan this printer print on heavy cardstock, watercolor paper, etc.? Does it have a rear-feed straight paper path?

Asked 3 years ago by Ernie.

• A:Answer Hello Ernie. The printer includes two cassette trays and a rear paper feed for loading paper. The thickest paper the ET-8550 can print on is Epson Premium Photo Paper Glossy which weighs 79 lb. For cardstock, we recommend using paper that weighs around 44 lb, as similar Epson paper has been tested to work. You can try a cardstock that falls in that range, but your results can vary, as these recommendations are for Epson paper only. Regards, Syd - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWill the scanner still function if the printer doesn't have any ink? My current Epson scanner won't function unless it has ink.

Asked 3 years ago by KCook.

• A:Answer Hi KCook, Yes, as long as the EcoTank Photo ET-8550 has been set up with ink, you can keep scanning after one or more colors is expended. We recommend refilling ink tanks as soon as possible to avoid ink drying around the nozzles. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionCan this printer be used as a sublimation printer for tshirts, coffee mugs, cds and other arts and crafts

Asked 2 years ago by Greene.

• A:Answer Yes it can but you should look into any of the other ecotank printers for that. This is a six color printer that mostly converted for dtf printing. Sublimation doesnt print white so its a waste of money to buy this to convert for that purpose.

  Answered 2 years ago by JamesO

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Q: QuestionDoes the Epson ET-8550 have Wi-Fi 6 capabilities

Asked 3 years ago by Ron.

• A:Answer Hello Ron. The ET-8550 is designed to work on a home Wi-Fi router using a 2.4Ghz band. If the Wi-Fi 6 router you are using is a 5 GHz router, then you want to ensure that it is a dual-band or tri-band router and that the printer connects to the 2.4 GHz band. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWhat us the highest resolution of the scanner element, and does the scanner software cheat by scanning at a lower dpi (say 100 dpi) then up-res the file size to mimic a 600 dpi file? I need a scanner that has a minimum of 600 dpi. Thanks!

Asked 3 years ago by Rebecca.

• A:Answer Hi Rebecca, the EcoTank Photo ET-8550 can scan at a maximum hardware resolution of 1200 x 4800 dpi. Much higher than 600 dpi. It can produce a maximum interpolated resolution (what you call a software cheat) of 9600 dpi. Regards, Mark - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionGive me a breakdown on the price of ink, individual colors and the full set for the Epson ET- 8550 and what accessories go with this. Are there training videos on You Tube of this printer? Will this printer work with Windows 10, HP Pavilion 590-p0xxx?

Asked 3 years ago by SusieQ.

• A:Answer Ink prices comes directly from Epson's website. Black $19.99, Photo Black $17.49, Cyan $17.49, Magenta $17.49, Yellow $17.49, Gray $17.49 and 5 Pack (C/M/Y/Pk/Gray $87.45. I'm thinking about purchasing this printer also and wanted to see how much the ink costs. According to Epson, a full set of ink should last 2 years.

  Answered 3 years ago by RBrooks

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Q: QuestionDoes this printer come with the ink bottles?

Asked 3 years ago by dtm.

• A:Answer Yes, The printer comes with a complete set of 6 inks. Plenty of ink and should last awhile.

  Answered 3 years ago by JimGVerified Purchase

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Q: QuestionMy printer keeps jamming every time I want to print especially with sticker paper. What can I do?

Asked 2 years ago by vero.

• A:Answer Be sure that you use the most direct paper path when printing on labels or similar media (that can peel off and jam things up big time). I'd recommend using the Manual Feed as the source and feed the sheets of labels manually. I'd NEVER using Trays 1 or 2 as the paper will bend considerably.You may also be able to use the Rear Tray as an alternative, as it does not bend the paper that much.

  Answered 2 years ago by StevenSVerified Purchase

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Q: QuestionCan you print smaller photos with this printer, say 5x7?

Asked 3 years ago by Anonymous.

• A:Answer Hello. Yes, the ET-8550 can print 5" x 7" photos. The printer supports paper sizes ranging from 2.2" x 3.4" to 13" x 78.7". Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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