Questions & Answers

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, this air conditioner includes a remote control.

Q: QuestionHow many fan speeds does this air conditioner have?

• A:Answer This air conditioner has three fan speeds.

Q: QuestionWhat type of filter does this air conditioner use?

• A:Answer This air conditioner uses a mesh filter.

Q: QuestionDoes this air conditioner have an automatic restart feature?

• A:Answer Yes, this air conditioner will automatically restart after a power outage using the last saved settings.

Q: QuestionWhat is the maximum room size that this air conditioner can cool?

• A:Answer This air conditioner is designed to cool rooms up to 150 square feet.

Q: QuestionWhat is the BTU cooling rating for this air conditioner?

• A:Answer This air conditioner has a BTU cooling rating of 5,000 BTUs.

Q: QuestionWhat is the weight of this conditioner

Asked 2 weeks ago by Loi.

• A:Answer The crated weight of this air conditioner is 41 lbs. and it weighs 36.6 bs uncrated. - Vikki@GEAppliances

  Answered 2 weeks ago by GE Answers

  
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Q: QuestionHow many watts does this AC need to run? I have a 2000w generator and wondering if I can run it for the inside of my truck, thank you.

Asked 1 month ago by Matthew.

• A:Answer This air conditioner is rated at 4.6 amps, 440 watts. You also need to account for the momentary surge that occurs when the compressor kicks on, which equals approximately 2-3 times that amount. -Vikki@GEAppliances

  Answered 1 month ago by GE Answers

  
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Q: QuestionHow wide is this AC with the side panels attached but not extended? I have a 21 inch wide window. Thank you.

Asked 11 months ago by jfb3840.

• A:Answer I have a 24" window with both side panels, but it seems to me you could leave one off (they are approx. 3" from the sides).

  Answered 10 months ago by SmittsVerified Purchase

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Q: QuestionDoes this air conditioner include a heat pump?

Asked 1 week ago by Jim.

• A:Answer This air conditioner does not have a heat function, nor a heat pump. This model offers 3 cooling modes and 3 fan only modes. To learn more, check out the Controls section on page 5 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 2 days ago by GE Answers

  
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Q: QuestionDoes it have a dehumidifier?, or does it need to be drained?

Asked 1 week ago by Stella08.

• A:Answer This air conditioner does not have a dehumidifier. There is a drain plug that can be removed. If you'd like, you can view more on this on page 15 of the Use and Care manual on the product page under the Features tab. -Kacie@GEAppliances

  Answered 3 days ago by GE Answers

  
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Q: QuestionWhat is the maximum window width for this? What other products can I get if my window is too wide?

Asked 1 week ago by Justin.

• A:Answer The EZ-Mount installation kit included with this unit will allow this unit to fit in a window up to 36" wide. Additional filler materials van be purchased to fill n any additional space. Our AHTT06BC model will fit a window as wide as 40". -Vikki@GEAppliances

  Answered 5 days ago by GE Answers

  
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Q: QuestionInstall brand new air conditioner. Unit has been running for two hours and a small bedroom at 65° and the temperature has still not cold. The air blowing out is not very cool either.

Asked 1 week ago by J.

• A:Answer We are sorry to hear you are having this issue with your new air conditioner. There are many factors to consider. First, we recommend making sure you've sized your air conditioner appropriately. This model should be in a room that is approximately 150 sq ft. Be sure there isn't anything blocking the front of the unit. Check the indoor temperature. If the room is already 64 degrees Fahrenheit or below, the thermostat cannot turn on the compressor. You'll also want to consider the temperature of the room when the air conditioner was first turned on. If the room was very hot, it will take longer to cool the room. When heat is stored up in walls, furniture, rugs and draperies, it will take longer to cool the room down. Whenever possible, turn your air conditioner on before the room heats up. We have some great troubleshooting tips on our GE Appliances website too if you'd like to check it out. Thank you! Joyce@GEAppliances

  Answered 5 days ago by GE Answers

  
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Q: QuestionHow long is the power cord?

Asked 2 weeks ago by Liz.

• A:Answer The power cord is a minimum of 72" long. - Vikki@GEAppliances

  Answered 1 week ago by GE Answers

  
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Q: QuestionIf the product with is less than 17 inches in width why does it need a window opening more than 20 inches (according to the specs)?

Asked 1 month ago by Joe.

• A:Answer It needs the space for it

  Answered 2 weeks ago by DashaZVerified Purchase

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Q: Questionis this suitable for a sliding window

Asked 1 month ago by pam.

• A:Answer The provided instructions are for a standard double-hung window. You will need to modify them for other types of windows. For more information, see the Window Requirements section on page 11 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 1 month ago by GE Answers

  
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Q: QuestionDoes this work with the Smart HQ App?

Asked 2 months ago by LukNightmare.

• A:Answer This AWCS05BWB model is not WiFi connected and is not compatible with the SmartHQ App. If you are interested in a Smart air conditioner model, we recommend checking out model PHC08LY. Lauren@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionWatts? At start and run?

Asked 2 months ago by Me.

• A:Answer This air conditioner uses 440 watts while cooling. The surge (or startup) power when the compressor cycles on is approximately 2 times the running power and lasts only a second or two. Therefore, the surge power is approximately 880 watts for this model. For more information, check out the rating plate on the unit and the Electrical Requirements section on page 9 of the Owner’s Manual. It can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionDoes this air conditioner change fan speed or turn off the compressor to keep the room one stable temperature? Or do you have to manually regulate the temperature?

Asked 2 months ago by Rachel.

• A:Answer An electronic thermostat is used to maintain the room temperature. The compressor will cycle on and off to keep the room at the set level of comfort. This model offers ECO mode which controls the operation of the fan. When turned On, the fan will cycle on and off with the compressor. This may result in wider variations in the temperature. When set to OFF, the fan operates all the time to help maintain a more stable temperature. You can adjust the thermostat as needed to suit your preferences. -Vikki@GEAppliances

  Answered 2 months ago by GE Answers

  
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Q: QuestionHello would anyone know the part number for the Air filter, mines got damaged.

Asked 3 months ago by AirFilterPartnumber.

• A:Answer We encourage you to locate the model number for your specific air conditioner and then call our GE Appliances Parts & Accessories Store at 1-877-959-8688 for assistance identifying the correct replacement filter for your air conditioner. -Vikki@GEAppliances

  Answered 3 months ago by GE Answers

  
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