Questions & Answers

15 Questions & 55 Answers
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  • Question
    How long does a full charge last while vacuuming??   (5 Answers)

    By Anonymous January 2, 2017.

    Answers
    • Best 
      Answer

      About 20 minutes which is longer than other stick cordless vacuums. This vacuum is awesome!! It's changed my life LOL! It's way way better than I ever thought it would be. I researched all of the stick vacuums, and this came on top. So glad I got it!!

      By Jasmine369 January 2, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    why does the newer model rate worst than the older model. also if all the features are the same why did you change the unit ?   (2 Answers)

    By Anonymous November 26, 2016.

    Answers
    • Best 
      Answer

      Hi there! The Linx Signature is newer and has not had as many reviews as the original Linx model. The biggest feature change for the Linx Signature is that it has a high capacity dirt cup to hold more debris. Hope this helps! -Karissa, Hoover Customer Care

      By HooverUSA December 9, 2016.

      • Brand Representative
  • Question
    How different is the older Hoover® LiNX Cordless Stick Vacuum BH50010 from the newer Hoover® LiNX Signature BH50020? What new features does the Signature BH50020 have which the BH50010 doesn't? Is it the same cleaning technology? What about filter type?   (2 Answers)

    By Nik October 2, 2016.

    Answers
    • Best 
      Answer

      I had the same question and asked the company. The only difference is that the Signature has a beautiful black finish. Very sexy! Same technology.

      By Jasmine369 January 2, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Is the filter disposable or reusable (wash and reuse)?   (5 Answers)

    By Jonathan October 2, 2016.

    Answers
    • Best 
      Answer

      The only filter is built into the top of the canister and can be removed very easily cleaned

      By James January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    How much does a new battery cost?   (2 Answers)

    By ksf December 15, 2016.

    Answers
    • Best 
      Answer

      Hi ksf! A replacement LiNX battery is sold for $69.99. It is available from Hoover using part number 302723001. Hope this helps! ~Kenya, Hoover Customer Care

      By HooverUSA December 28, 2016.

      • Brand Representative
  • Question
    how much it weigh   (4 Answers)

    By tendermeagt November 9, 2016.

    Answers
    • Best 
      Answer

      My scales says 7.2 pounds with the battery in it.

      By James January 18, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Can you use it on hardwoods? Will it damage hard woods?   (5 Answers)

    By Eileen August 26, 2017.

    Answers
    • Answer

      Works on both solid and carpeted floors.

      By rosebud September 8, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can you leave the battery in the charger at all times OR do you need to remove it from the charger once it gets charged? Also, does the charger shuts-off on its own once the battery is fully charged?   (3 Answers)

    By Zuberi August 23, 2017.

    Answers
    • Answer

      You have to take out the battery to charge. I run the brushes the whole time and I get about 30 minutes of charge

      By Debby September 15, 2017.

      • Verified Purchaser
  • Question
    Does this model have the feature to access to the brush rolls to clean tangled up hair, etc? If yes or no, any recommendations for a vacuum like this that promotes this feature? Much thanks in advance-   (2 Answers)

    By Alycat July 21, 2017.

    Answers
    • Answer

      Yes pretty easy to clean hair out. I have three goldens so I know about hair lol

      By Debby September 15, 2017.

      • Verified Purchaser
  • Question
    purchased one today arrived in UPS box damaged and not able to open the dust part of container, is this hard to do??   (4 Answers)

    By Maria June 20, 2017.

    Answers
    • Answer

      Be sure you are trying to open it correctly. The first time I tried I could not get it to open for several try's. Then I did the following and worked perfectly. Hold by top of dust canister and hold over trash can. Push the button and the bottom falls open if not damaged in carton.

      By bjkrnc September 8, 2017.

      • Verified Purchaser
      • My Best Buy® Member

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