Questions & Answers

Q: QuestionHow many fan speeds does the air conditioner have?

• A:Answer This air conditioner has 2 cooling and fan speeds.

Q: QuestionWhat is the BTU cooling rating for this LG air conditioner?

• A:Answer This LG air conditioner has a BTU cooling rating of 12,200 BTUs.

Q: QuestionDoes this air conditioner have a washable filter?

• A:Answer Yes, this unit has a removable and washable filter.

Q: QuestionDoes this window air conditioner have a supplemental heat option?

• A:Answer Yes, it has a supplemental heat option for cooler days.

Q: QuestionWhat is the minimum window opening width for this air conditioner?

• A:Answer The minimum window opening width is 27 inches.

Q: QuestionDoes this unit have a heat strip or a heat pump?

Asked 2 years ago by jaydee.

• A:Answer Thank you for your interest in the LG LW1223HR.AT3AUSL model. Yes, The LG LW1223HR 12,000 BTU Smart Wi-Fi Enabled Window Air Conditioner is equipped with a heat pump for heating, not a heat strip or electric heating element. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1223HR.AT3AUSL. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the lights dim?

Asked 3 months ago by Deb.

• A:Answer The display for the LG 570 Sq. Ft 12,200 BTU 230V Window Mounted Air Conditioner with 11,200 BTU Heater - White, Model # LW1223HR, does not dim...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, We are planning on plugging this into a standard outlet. I hear they are 120 V. This unit takes 230 V. How does one go about connecting this unit to a standard outlet? Thank you!

Asked 2 years ago by Newtowindowunits.

• A:Answer Thank you for your interest in the LG LW1223HR.AT3AUSL model. The LG LW1223HR air conditioner is designed to operate on 230V. It cannot be connected to a standard 120V outlet without the use of a voltage converter or without rewiring the electrical circuit to support 230V. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1223HR.AT3AUSL. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionLW1223HR — Is this air condition/Heater, a commercial unit. I own a motel and I like to use it for my motel rooms. Is this a commercial PTAC , which can be used for businesses like motel.

Asked 1 year ago by Dave.

• A:Answer Hi there. Thank you for your question about the LG LW1223HR air conditioner/heater. We understand you're considering it for use in your motel rooms. The LW1223HR is a residential air conditioner with heating capability and is not classified as a commercial PTAC (Packaged Terminal Air Conditioner). For motel or business use, PTAC units are generally preferred due to their durability and features designed for high-traffic areas. We recommend exploring commercial PTAC options for your motel rooms to ensure optimal performance and efficiency. If you need help finding a suitable commercial unit, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist. Thank you for your inquiry! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it come with a power cord?

Asked 2 years ago by daniel.

• A:Answer yes

  Answered 1 year ago by LeonardoAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need to buy an outdoor mounting bracket to keep the unit stable outside?

Asked 2 years ago by Ques.

• A:Answer Mo

  Answered 2 years ago by user171971

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question=How low of a temperature can the heat pump operate effectively?

Asked 2 years ago by HannahK.

• A:Answer I have it on 76 for Heat

  Answered 1 year ago by LeonardoAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I replace my central air with 2 window units in a 1400 square foot house?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your interest in the LG LW1223HR.AT3AUSL model. It is not recommended to replace a central air conditioning system with two window units in a 1400 square foot house. The size of the air conditioner needed for a house depends on the square footage of the house, and a central air conditioner is designed to cool the entire house simultaneously. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1223HR.AT3AUSL. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you upoen the front of this unit to clean the filter?

Asked 2 years ago by EBETH.

• A:Answer yes

  Answered 1 year ago by LeonardoAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the correct voltage of this unit? Specs say 230V. Your answer to another question said 110V. Which is it?

Asked 2 years ago by roadglide.

• A:Answer 230Voltage

  Answered 2 years ago by PatAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is voltagew on the 1223?

Asked 2 years ago by mac.

• A:Answer Hello! The LG Window Air Conditioner volts(120), hertz(60), and amps(4.2). ~Rita

  Answered 2 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question