Questions & Answers

Q: QuestionWhy is this mouse designed with a 57-degree angle?

• A:Answer The 57-degree vertical angle reduces pressure on your wrist while positioning your thumb comfortably on the thumb rest.

Q: QuestionDoes this mouse have a high-precision sensor?

• A:Answer Yes, it has a 4000 DPI high-precision sensor, resulting in 4x less hand movement and reducing fatigue.

Q: QuestionCan I use this mouse with multiple devices?

• A:Answer Yes, you can connect to up to three devices and switch between them at the tap of a button or by simply moving the cursor from one screen to another with Logitech FLOW.

Q: QuestionWhat kind of connectivity options does this mouse have?

• A:Answer You can connect the MX Vertical mouse via the included Logitech Unifying receiver, or Bluetooth.

Q: QuestionIs this mouse compatible with Windows 11?

• A:Answer Yes, this mouse is compatible with Windows 10, 11 or later.

Q: Questioncan women with small hands use this comfortable? small/medium hands?

Asked 5 years ago by aarti.

• A:Answer My wife has a small hand and can't reach the buttons. She wears a women's small in gloves.

  Answered 5 years ago by MikeDee

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Q: QuestionHow do I open to replace batteries??

Asked 4 years ago by Lisa.

• A:Answer It can only be recharged. You cannot open it. The USB-C port to charge it is in the front bottom of the mouse. It’s easy to miss.

  Answered 3 years ago by jponton8Verified Purchase

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Q: QuestionDoes this use bluetooth connectivity, or does it have a dongle?

Asked 7 years ago by Robray.

• A:Answer It has both Bluetooth and Logitech proprietary and USB connectivity. I was initially using BT but link was not being maintained after wake up from sleep. Tried setting power to stay on during sleep but no luck so just switched to dongle. You have three connections that are selected with a switch on the bottom of the mouse that can be either BT or proprietary.

  Answered 7 years ago by LarryAZVerified Purchase

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Q: QuestionDo you have a left hand version of this mouse

Asked 5 years ago by Warriorhook.

• A:Answer I'm sorry but not at this time.

  Answered 5 years ago by BuckVerified Purchase

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Q: QuestionThis mouse is good as a gaming mouse? Cause is very comfortable... I tried at Best Buy store! But not sure if I can use it as a gaming mouse!!!

Asked 6 years ago by TheIllegal.

• A:Answer I use mine for work, but some of my employees that purchased it also swear by it for gaming as well.

  Answered 6 years ago by Cdlbrlz

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Q: QuestionHow long does the charge last?

Asked 3 years ago by Vince.

• A:Answer Hello Vince, The MX Vertical will stay powered up to four months on a full charge and get three hours of use from a one-minute quick charge. Of course, battery life may vary based on user and computing conditions. - Richard from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionDoes this help with index / trigger finger pain? New job responsibilities have me clicking, dragging and scrolling a whole lot more than typing. No wrist pain, but oh, my index finger at the end of the day!!

Asked 3 years ago by LaLadyDi.

• A:Answer I have chondrocalcinosis with wrist osteoarthritis and as a result this is the only mouse I can use

  Answered 3 years ago by FilMannVerified Purchase

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Q: QuestionI misplaced the charger cable for this mouse. What type of replacement cable is needed to charge this mouse?

Asked 4 years ago by lcissy.

• A:Answer Hello Icissy. The MX Vertical uses a USB-C cable to charge.

  Answered 4 years ago by Logitech

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Q: QuestionDose it work on glass surface?

Asked 5 years ago by Anonymous.

• A:Answer It will work just not as good. Sticking with a mouse pad.

  Answered 5 years ago by bubba

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Q: QuestionWhat is the button on the top used for?

Asked 1 year ago by PisgahForest.

• A:Answer Changes the pointer speed. Makes it more precise and less sensitive.

  Answered 1 year ago by DisappointedVerified Purchase

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Q: QuestionI lost my dongle, can I get new one and where can I purchase it?

Asked 7 months ago by Anonymous.

• A:Answer Probably any dongle by same brand will work. This device also has Bluetooth option, so no dongle required.

  Answered 1 month ago by PBrockVerified Purchase

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Q: QuestionMy vertical mouse stopped the vertical scrolling for no reason and it’s doing the horizontal scrolling with the scroll bar. How can I switch it to do vertical scrolling again? I just got it his mouse for a month and a half.

Asked 8 months ago by Leni.

• A:Answer It’s working now that I turned it off for 24 hours. When I was having the problem I turned it off for a few minutes and restore it to factory default but it didn’t solve the problem. But turning it off longer did. Thank you though. Hope it will not happen again.

  Answered 8 months ago by AnonymousVerified Purchase

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Q: Questionwhat is the product warranty

Asked 9 months ago by DSB.

• A:Answer 1 year on parts

  Answered 7 months ago by SpotVerified Purchase

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Q: QuestionCan the dongle be used for more than one device or do you need to use multiple dongles for mouse and keyboard, since this does not come as a combo

Asked 9 months ago by Anonymous.

• A:Answer You will need a separate dongle for keyboard since this is not a combo.

  Answered 1 month ago by PBrockVerified Purchase

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