Questions & Answers

Q: QuestionCan I charge the controller while playing?

• A:Answer Yes, you can recharge the battery while you play or afterwards, even when your Xbox is in standby.

Q: QuestionDoes this charging kit have an auto shut-off feature?

• A:Answer No, the charging kit does not have an auto shut-off feature.

Q: QuestionIs this compatible with Xbox Series X controllers?

• A:Answer Yes, this is compatible with Xbox Wireless Controllers with USB-C port.

Q: QuestionWhat does this Xbox Play and Charge Kit come with?

• A:Answer The Xbox Play and Charge Kit includes a rechargeable battery and a USB-C cable.

Q: QuestionHow long does it take to fully charge the battery?

• A:Answer The long-lasting rechargeable battery fully charges in under 4 hours.

Q: QuestionIs this the same battery as the Xbox One Play and Charge Kit, just with a USB-C cable to align with the new controllers' usb port? Or is this a completely different battery format?

Asked 4 years ago by Chill.

• A:Answer Yes, the batteries are the same size and design except for compatibility with USB-C.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat exactly is this, is it a charger for the new controllers? I’m just wondering if it would be beneficial to get with the new stuff.

Asked 4 years ago by AJZMVP.

• A:Answer Xbox Series S/X controllers use replaceable AA batteries by default. This kit includes a rechargeable battery with USB-C charging cable. If you don't mind swapping out batteries this isn't necessary, but if you'd prefer to just recharge your controller this is the way to go. For what it's worth, Xbox has been doing this same concept since the Xbox 360, and in my experience these kits are worth the cost.

  Answered 4 years ago by EnterNameHere

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Q: QuestionWhat is the length of the usb-c cable?

Asked 4 years ago by Axebox.

• A:Answer The USB-C cable that comes with this Play & Charge Kit is 9 feet long.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow many mAh is the battery pack?

Asked 4 years ago by Chris.

• A:Answer Play & Charge Kit for Xbox Series X/S has an output of 1310 mAh.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill these fit and work for the original Xbox One controllers? I know they changed the design slightly on the new ones.

Asked 4 years ago by gassbj.

• A:Answer While the battery itself will fit original Xbox One controllers, the included USB-C cable is not compatible.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow many hours will the battery last for ?

Asked 4 years ago by Xbox.

• A:Answer Xbox Play & Charge Kit offers up to 30 hours of battery life on a single charge.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI dont understand..I bought 2 of these kits for our xbox one S controllers, and the cables are too big for the any of our 3 controllers.It says for xbox one x and s consoles..Thats what ive got..What charge cable do i need ?....

Asked 4 years ago by sp27.

• A:Answer These are for the Series X, and Series S. Not xbox one x and s. Confusing, I know.

  Answered 4 years ago by Steve

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Q: QuestionIs the cable a USB-C to USB 3.0 cable, or a USB-C to USB-C cable?

Asked 4 years ago by Isaac.

• A:Answer The cable is USB-C to USB 3.1.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHow do you tell if the battery/controller is charging? Using it on Windows 10.

Asked 4 years ago by Mike.

• A:Answer I charged it on my computer, if I remember correctly the logo in the center of the controller turned off once it was done charging.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this battery fit "underneath" the back of the xbox controller outer case like normal batteries, or does it "replace" the back cover instead?

Asked 4 years ago by Fenix.

• A:Answer It goes in the back just like the batteries and you use the controllers back cover.

  Answered 4 years ago by DMAlvaradoVerified Purchase

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Q: QuestionWill it charge while the series x console is turned off? I would like to charge using series x USB port.

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by JayB

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Q: Questiondoes battery re-charge when hooked into usb port on home pc? can i play while its in usb port on pc?

Asked 1 year ago by jack.

• A:Answer Yes it does, I do this all the time

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes the new USB-C cable have an indicator light like the old Xbox One Charge & Play Kit USB cable?

Asked 3 years ago by McStripey.

• A:Answer No it does not. It would be a lot better if it did.

  Answered 3 years ago by Somedude116Verified Purchase

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Q: QuestionDoes it come with the battery, or i have to buy it separate and will this work with xbox series s?

Asked 3 years ago by Anonymous.

• A:Answer Thanks for asking! Yes, this product includes both a Xbox rechargeable battery and USB-C cable. It is designed for use with Xbox Series X/S controllers.

  Answered 3 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo you have to remove the bettery to charge?

Asked 4 years ago by Ejamman.

• A:Answer No, you have to leave it in to charge. The charging cable plugs into the controller, not the battery. You can also play without the battery and the cable can power the controller

  Answered 3 years ago by TravelingiPhone6s

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