A:AnswerHello, Larry! Thank you for leaving us a review. We can certainly understand needing support with your TV. We recommend our customers to either call our Geek Squad team or schedule an appointment with them online. We have provided a link below for reference.
https://www.bestbuy.com/service-triage/home
A:AnswerI am not sure what you mean by installation. Total tech covers assistance and online with installing software, transferring data from one computer to another and set up of ne computers, both in the store and online. The online tech support is excellent and can handle most installation issues, to include changing settings to meet changing needs.