A:AnswerWell I would need more details about the previous 2017 parts put into the PC before I could recommend parts and assembly. Thant would determine level of difficulty and then I might refer you to a consultation with 1 of the GEEK SQUAD Q/A and get you the answers you’ll need to move forward in your desire for upgrading.
A:AnswerIf you have a geek squad membership. If not when you bring the device in need of repair they may ask you if you have 1 and if you do or don’t just so they know if you’ve already been seeking assistance and now need something additional that can’t be resolved with or without a membership with GEEK SQUAD
A:AnswerHey there. Thank you for your question! It can be done, but normally we do a wipe and fresh install in our Geek Squads. If you would like to know alternative routes, I'd recommend connecting with your local Best Buy. I hope this helps! You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for your question! The Tune-Up itself does not include installing any software however if you would like that done, we can do it at the same time! Definitely mention that when you drop off your computer in the store and they'll go over pricing for that. Thank you!
A:AnswerHi there. Thanks for reaching out about this. I'm sorry to hear your laptop has been running into issues. We'd be more than happy to look at your laptop, if you can bring it in with an appointment. We may need to check it in to have it worked on for a day or two as well. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for reaching out about this. I'm sorry you're running into issues. To get started, please make sure you have your monitor plugged into the right port and is snug. If this is a gaming computer, make sure your HDMI/Display Port coming from the monitor is going to the graphics card and not the motherboard. If you still can't get it, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Laurel. Thanks for reaching out about this. I'm sorry to hear you're running into issues with your laptop. We can definitely look at this. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for reaching out to us about this. I'm sorry to hear about the issues you're running into with your laptop. We can definitely take a look at this. We'd recommend bringing the laptop into the store with an appointment for us to see. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question. We can absolutely assist with cleaning up your PC. We'd like to know more about what you're looking for and how we can help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerGood luck....I gave up after getting poor service and multiple ideas as to what might be wrong without any solution. Geek Squad remotes in several times without giving a good diagnosis as to what was wrong. Was mailed a cheap box with no directions to send in for repairs, but was also told I could get it fixed elsewhere and then get reimbursed by Best Buy. Not sure either of those would actually work. Usually a big fan of Best Buy but I gave up and had a local computer repair shop fix mine.
A:AnswerHi there. Thanks for your great question. We can absolutely do that for you. To get started with this, please give your local Best Buy a call to go over this and get you set up with an appointment. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerThanks for your question! The PC Tune-Up may help resolve your update and slowness issues, especially if they are not hardware related. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778 or connect with one of our chat agents at www.geeksquad.com/chat.
