A:AnswerHey Robert - There are many settings on the Frame , You can have it go into sleep mode ater a set time if there is no motion detected or the lights turn off. This is just one of many options to customize your experience. ^Jason
A:AnswerHey Tvguy- The Frame Tv has a Charcoal Black bezel out of the box. The optional bezels are brown white, light brown, and black. They are available on Bestbuy.com. https://www.bestbuy.com/site/samsung-43-the-frame-customizable-bezel-white/6160808.p?skuId=6160808 . Thanks ^Jason
A:AnswerHey Jackie, The Dimensions of the 43 Frame TV are (W x H x D) Without Stand 38.1" x 21.9" x 1.8"
and With the Stand 38.1" x 23.7" x 8.4" and weights 45.2 lb . ^Jason
A:AnswerGreat Question. Yes, you can use the Samsung SmartThings app available on Android or iOS on a mobile device , or you can also use a usb drive on the side of the One Connect to upload your own pictures. ^Jason
A:AnswerJullen, to remove the legs safely, you will need a flat workspace large enough to lay the TV down. Cover the workspace area with the protective cloth, making sure that it is clear of anything that might scratch the TV. When picking up the TV grab the bottom and top of the frame, also known as the bezel. Be sure not to put pressure on the screen as this could damage the unit. Gently lay the TV screenside down on the cloth. Slowly pull each leg in the opposite direction it was inserted, slowly increasing force until the leg is removed. For additional assistance removing the legs from the Frame, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you.. ^Celina
A:AnswerHi SusanT! Yes, the Frame features a VESA mounting pattern of 200mm x 200mm for compatibility with a wide range of universal mounting solutions. Check the user manual for your existing mounting equipment to confirm the 200mm x 200mm VESA mounting pattern is supported. ^Tim
A:AnswerHello Ingrid,
The One Connect Cable that is included with the TV is not a In-wall rated cable. Please check out Best Buy for the compatible In-wall rated One Connect cable. https://www.bestbuy.com/site/samsung-one-invisible-connection-33-fiber-optic-cable-transparent/6382701.p?skuId=6382701
^Cristian
A:AnswerHi! The Frame features a light sensor within the TV to properly dim the display to match the lighting in the room so it does not appear like a digital frame solution. This can be further customized to be brighter, darker, or a different color temperature if you do not like the automatic setting provided. ^Tim
A:AnswerHey Elln - The different Customizable Bezels for The 43 Frame TV will be offered on BestBuy.com as they become available. Please check back soon. ^Jason
