Questions & Answers

1-10 of 23 Questions
  • Question
    Does it connect by ethernet or it connects wireless to the internet?   (10 Answers)

    Does it connect by Ethernet or it connects wireless to the internet? When I access to my drive through an internet connection, can I used as a normal drive, or should I need to download the files? Can I plug via USB too? Does it connects directly to chrome cast or how it works with chrome cast?

    By Capiro March 2, 2015.

    Answers
    • Best 
      Answer

      I just got mine in the mail. the setup was like this - plug via ethernet cable into the router, plug the drive into the power in the wall. Then it does a little setup deal with firmware and username and password stuff. there is one port for i believe another drive, you might be able to use this to xfer files, but I'm not sure - the documentation that came with this is like a childens book with pictures, no words - its literally all pictures. so i have no idea how to hook this up to my apple tv - trying to figure that out now. i went to copy 7.3 gigs in one shot and it said about 36 minutes to transfer over wifi - i think im hooked up via N connection. i also tried to backup my phones camera roll to the device, but it just times out - probably because i have no storage avail on my phone and it probably cant create temp directories, but what do i know...all i have is this 3 page booklet with pictures.

      By bmsinc March 3, 2015.

    • Question
      does it back up iTunes and windows libraries as if they're on the computer so when I go to it it looks like my normal set up   (5 Answers)

      By mike July 20, 2016.

      Answers
      • Best 
        Answer

        You may let all your originals reside on this drive. They do not need to reside on your computer. However, you must have the drive accessible (plugged in) when ever you want to update your library or device(s). Even if you need to update to a larger drive sometime iin the future, you may copy or move the contents to a new drive. When itunes does not find the files, you follow the offered click to find a file, choose the new drive, then itunes will be able to find ALL your files again automatically. You only have to do this once. Having all your videos and photos on a separate drive, keeps your computer free for other things and you can easily upgrade to a new computer. I keep all my files on an external drive and back them up on a second external drive. I only keep programs, e-mail and apps on my computer(s). This way, nothing is ever lost unintentionally.

        By skstok July 23, 2016.

      • Question
        windows 7   (10 Answers)

        will this work with a computer that is running windows 7?

        By Cometace March 8, 2015.

        Answers
        • Best 
          Answer

          Yes software and hardware works with Windows 7, 8, and 10

          By Dreadist April 2, 2016.

        • Question
          Can this be used as a shared drive between several different users on the network?   (6 Answers)

          By rd861 October 17, 2016.

          Answers
          • Best 
            Answer

            Yes you can set up multiple users for this and share a public folder.

            By KaotikJ November 25, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          How many Giga bytes, RPM,& MB it has   (3 Answers)

          By Sweetdiccwillie April 18, 2016.

          Answers
          • Best 
            Answer

            It has 3 TB, is bus powered via USB 3 and is a 5400 rpm drive.

            By S123 March 3, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Would it be possible to buy two and either manually or automatically backup one to the other?   (2 Answers)

          By Smapdi August 11, 2017.

          Answers
        • Question
          do you need to save your data to the cloud? Or, can it be saved to the Seagate drive?   (3 Answers)

          By Joyce July 5, 2017.

          Answers
          • Answer

            Save to the hd

            By howardversion1 July 7, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Out of the box, can I centrally store and retrieve files freely between an Apple iMac and a Windows 7 laptop where all three devices are connected via an Ethernet switch?   (2 Answers)

          By Anonymous May 2, 2017.

          Answers
          • Answer

            No, there are two different types when purchasing this product - one for MAC and one for WINDOWS. I purchased the Windows version (external drive), since this is what I use.

            By znflux May 16, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Does this have dual bays?   (4 Answers)

          By Mimiv April 6, 2017.

          Answers
          • Answer

            It does not. You can replace the internal drive on it with one that has a higher capacity.

            By Smity August 11, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Will this work with Windows Vista?   (4 Answers)

          By Anonymous March 1, 2017.

          Answers

        Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions