A:AnswerHello, the door of the unit should not be removed to clean the unit. To clean the unit you may use a lint free cloth with a non abrasive cleaner to thoroughly wipe the surface of the unit.
A:AnswerHello, if the cover has to be removed we recommend that this be done by a servicer. You may contact us via email at onlinesupport@sharpsec.com for further assistance.
A:AnswerHello, having the outlet in the upper left corner is the recommended installation method. For any deviations from this, it is recommended that you consult with a installer for the feasibility of your preferred setup.
A:AnswerHello, the most recent model of the SMD2470AS is the SMD2470ASYD. Please note that all our microwave drawers are tested before they leave our facility to ensure that they perform up to standards. If you require product support, you may call us directly at 1-800-237-4277 or email us at onlinesupport@sharpsec.com and reference case number 9438733.