Questions & Answers

Q: QuestionPurchased MicroSoft Office Home for new MacBook Air. Activated online and downloaded. I cannot save changes to files…software states license not activated, , but when I go to MicroSoft account it states license was activated on 8/17/2025. Help!

Asked 5 months ago by Poppy.

Q: QuestionI have lost my internet connection. The error message i am getting is "DNS SERVER ISN'T RESPONDING" Can you help me with that?

Asked 5 months ago by Morty.

Q: QuestionCan you assist with getting on to Quickbooks online. Currently using 2014 desktop version.

Asked 6 months ago by FireStick.

Q: Questionwill a 2011 toshiba computer run quntumwireless

Asked 8 months ago by fueljockey.

Q: QuestionI have tried to install new Canon Pixma TS7720 pinter on my Imac, but stuck with wireless installation. T-Mobile and Apple support techs I spoke with can't help, and Canon's customer service is only links that finally . Can you help with installing ?

Asked 8 months ago by Win44.

Q: QuestionDoes tech support membership cover the cost of a remote refresh of a desktop computer?

Asked 8 months ago by Anonymous.

Q: QuestionDoes best buy charge money to install chrome browser on a gaming pc

Asked 9 months ago by Giovani.

• A:Answer No

  Answered 9 months ago by RobertZ

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes your service configure Microsoft business 365 all aspects from outlook dim and co pilot?

Asked 10 months ago by Sd.

Q: QuestionDo you help with taking music from CDs to flashdrive

Asked 10 months ago by Squishy.

Q: QuestionI need an apple id & password removed from an iphone 14 Pro Max. If i make appointment with Geek squad & come in with items. Can you all do that?

Asked 10 months ago by Mia.

Q: QuestionI need help enabling secure boot in my desktop motherboard’s BIOS. I found the settings, but a warning popped up, now I’m worried I’ll ruin it. It’s currently booting in legacy mode. Is this something I could get help with?

Asked 11 months ago by Ashbash385.

Q: QuestionCan your service help configuration of Microsoft 365 Business Standard and my business email that I want to keep via Google?

Asked 11 months ago by beeboo.

Q: QuestionI am having problems signing in to comcst, google chrome, personakl and business email, microsoft, etc. The basic problems are my account access, passwords, access to the previos sites. Some accounts have my old address and I not successful. Desktop compu

Asked 11 months ago by LarryL.

Q: QuestionI have a new computer, windows 11. Keep getting error 1935 when trying to download quickbooks pro. If I do a remote session, what security assurances do I have? Can I bring my unit into the store?

Asked 1 year ago by GrandmaH.

Q: Questionhow do I know if I have cloud services on my Dell which I purchased about 1.5 years ago from your store

Asked 1 year ago by Anonymous.

Q: QuestionLaptop has issues starting up. Tried system recovery, reinstall, auto fix, it won't take. Can Best Buy reinstall Windows 10 & save the files from being wiped? I think it needs to be done from a fresh copy of Windows 10 on flash drive & roughly how much $$

Asked 1 year ago by HighlanderDan.

Q: QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?

Asked 1 year ago by Lois.

Q: QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.

Asked 1 year ago by Kimat4718.

Q: QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?

Asked 1 year ago by Dinkey.