Questions & Answers

Name: Software Setup and Support
Brand: Geek Squad®
SKU: 3652556
Price: 39.99 USD
Rating: 3.7 (195 reviews)

Software Setup and Support

SKU:: 3652556

User rating, 3.7 out of 5 stars with 194 reviews.

Highly rated by customers for:

See Details

Show only Answered Questions

Include AI Generated Q&A

Page Showing 41-60 of 243 questions

Ask a Question

QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?
Asked 1 year ago by Lois.
Answer This Question
QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.
Asked 1 year ago by Kimat4718.
Answer This Question
QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?
Asked 1 year ago by Dinkey.
Answer This Question
QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?
Asked 1 year ago by Kathleen.
Answer This Question
QuestionMy Safari Version 18.0 will not load any websites?
Asked 1 year ago by Mike.
Answer This Question
QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.
Asked 1 year ago by Tommy.
Answer This Question
QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.
Asked 1 year ago by Mother.
Answer This Question
QuestionDo u guys help install windows 10
Asked 1 year ago by Bowie.
- Answer DOSE THE GEEK SQUAD PUT WINDOWS 10 ON MAC MINI M1 CHIP 2020
  Answered 1 year ago by Anonymous
  Answer this question
QuestionCan Best Buy install windows 10 os in my new pc?
Asked 1 year ago by Damian.
Answer This Question
QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?
Asked 1 year ago by Ken.
Answer This Question
QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?
Asked 1 year ago by Pnishi.
Answer This Question
QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?
Asked 2 years ago by Questioner.
Answer This Question
QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.
Asked 2 years ago by Anonymous.
Answer This Question
QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.
Asked 2 years ago by Jonathan.
Answer This Question
QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?
Asked 2 years ago by Cookie.
Answer This Question
QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?
Asked 2 years ago by DW.
Answer This Question
QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?
Asked 2 years ago by JIM.
Answer This Question
QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me
Asked 2 years ago by Donny.
Answer This Question
QuestionI need audio and camera driver for my HP 17' notebook laptop. Can you help me ? I don't have volume and the camera doesn't work Model- HP Notebook - 17-by0005ds Serial # - 5CG8267CP8 Product # - 4PY30UAR#ABA windows 10 updated to 11
Asked 2 years ago by Darkgable.
Answer This Question
QuestionDoes Geek Squad have n hourly rate for remote services?
Asked 2 years ago by Buck.
Answer This Question

Showing 41-60 of 243 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

Software Setup and Support

Q: QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?

Q: QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.

Q: QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?

Q: QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?

Q: QuestionMy Safari Version 18.0 will not load any websites?

Q: QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.

Q: QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.

Q: QuestionDo u guys help install windows 10

Q: QuestionCan Best Buy install windows 10 os in my new pc?

Q: QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?

Q: QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?

Q: QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?

Q: QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.

Q: QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.

Q: QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?

Q: QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?

Q: QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?

Q: QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me

Q: QuestionI need audio and camera driver for my HP 17' notebook laptop. Can you help me ? I don't have volume and the camera doesn't work Model- HP Notebook - 17-by0005ds Serial # - 5CG8267CP8 Product # - 4PY30UAR#ABA windows 10 updated to 11

Q: QuestionDoes Geek Squad have n hourly rate for remote services?

Most-viewed items

QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?

QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.

QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?

QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?

QuestionMy Safari Version 18.0 will not load any websites?

QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.

QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.

QuestionDo u guys help install windows 10

QuestionCan Best Buy install windows 10 os in my new pc?

QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?

QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?

QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?

QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.

QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.

QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?

QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?

QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?

QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me

QuestionI need audio and camera driver for my HP 17' notebook laptop. Can you help me ? I don't have volume and the camera doesn't work Model- HP Notebook - 17-by0005ds Serial # - 5CG8267CP8 Product # - 4PY30UAR#ABA windows 10 updated to 11

QuestionDoes Geek Squad have n hourly rate for remote services?