Questions & Answers

Q: QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?

Asked 1 year ago by Questioner.

Q: QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.

Asked 1 year ago by Anonymous.

Q: QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.

Asked 1 year ago by Jonathan.

Q: QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?

Asked 1 year ago by Cookie.

Q: QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?

Asked 1 year ago by DW.

Q: QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?

Asked 1 year ago by JIM.

Q: QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me

Asked 1 year ago by Donny.

Q: QuestionI need audio and camera driver for my HP 17' notebook laptop. Can you help me ? I don't have volume and the camera doesn't work Model- HP Notebook - 17-by0005ds Serial # - 5CG8267CP8 Product # - 4PY30UAR#ABA windows 10 updated to 11

Asked 1 year ago by Darkgable.

Q: QuestionDoes Geek Squad have n hourly rate for remote services?

Asked 2 years ago by Buck.

Q: QuestionBought a new HP laptop computer from BB - need apps installed (Microsoft Word, Excel - just the basics). I want it done right but really don't know how to do it myself. Will Geek Squad add these files for me?

Asked 2 years ago by Anonymous.

• A:Answer Basic installation and zoom microst word excel

  Answered 8 months ago by Anonymous

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Q: QuestionCan best buy upgrade my HP laptop from 8.1 to 10? How much and how long if I bring to store?

Asked 2 years ago by fordboy.

• A:Answer Yes

  Answered 2 years ago by knightrider

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Q: QuestionIs a Geek Squad Membership for $179.00 the same as Total Tech Support Membership for a HP laptop?

Asked 2 years ago by Buster.

Q: QuestionHow much does it cost to reinstall MacOS High Sierra, if I erased the laptop

Asked 2 years ago by Kailyn.

Q: QuestionMy WORD has stopped working, as it has an error and won’t connect to my MS account to verify. Other computers have no problem with WORD, but this laptop (from BB), ended up with a duplicate MS account. Once that was turned off... Can I do GS remote?

Asked 2 years ago by Brett.

Q: QuestionWhat is the price to install a new ssd hardrive and reinstall windows on it

Asked 2 years ago by Neil.

Q: Questionhow to set up windows 11 to run android apps! Ihave windows sub system for android, blue stack,Alienware command center are all installed I am trying to install offer-up app to run on my desktop

Asked 2 years ago by JerryR.

Q: QuestionWill best buy install windows 10 on my pc? My pc is saying that i need to install a os on my pc.

Asked 2 years ago by Nick.

Q: QuestionCan you transfer QuickBooks Desktop Pro 2021 from my old Dell XPS8700 to a new computer if I purchase at Best Buy. I am looking at a Dell Inspiron Intel i7.?

Asked 2 years ago by Kathy.

Q: QuestionWill Geek Squad do TV wall mount installations?

Asked 2 years ago by RL.