Questions & Answers

Name: Software Setup and Support
Brand: Geek Squad®
SKU: 3652556
Price: 39.99 USD
Rating: 3.7 (196 reviews)

Software Setup and Support

SKU:: 3652556

User rating, 3.7 out of 5 stars with 196 reviews.

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Page Showing 41-60 of 245 questions

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Questionhow do I know if I have cloud services on my Dell which I purchased about 1.5 years ago from your store
Asked 1 year ago by Anonymous.
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QuestionLaptop has issues starting up. Tried system recovery, reinstall, auto fix, it won't take. Can Best Buy reinstall Windows 10 & save the files from being wiped? I think it needs to be done from a fresh copy of Windows 10 on flash drive & roughly how much $$
Asked 1 year ago by HighlanderDan.
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QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?
Asked 1 year ago by Lois.
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QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.
Asked 1 year ago by Kimat4718.
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QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?
Asked 1 year ago by Dinkey.
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QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?
Asked 1 year ago by Kathleen.
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QuestionMy Safari Version 18.0 will not load any websites?
Asked 1 year ago by Mike.
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QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.
Asked 1 year ago by Tommy.
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QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.
Asked 1 year ago by Mother.
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QuestionDo u guys help install windows 10
Asked 1 year ago by Bowie.
- Answer DOSE THE GEEK SQUAD PUT WINDOWS 10 ON MAC MINI M1 CHIP 2020
  Answered 1 year ago by Anonymous
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QuestionCan Best Buy install windows 10 os in my new pc?
Asked 1 year ago by Damian.
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QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?
Asked 2 years ago by Ken.
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QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?
Asked 2 years ago by Pnishi.
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QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?
Asked 2 years ago by Questioner.
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QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.
Asked 2 years ago by Anonymous.
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QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.
Asked 2 years ago by Jonathan.
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QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?
Asked 2 years ago by Cookie.
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QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?
Asked 2 years ago by DW.
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QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?
Asked 2 years ago by JIM.
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QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me
Asked 2 years ago by Donny.
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Showing 41-60 of 245 questions

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Questions & Answers

Software Setup and Support

Q: Questionhow do I know if I have cloud services on my Dell which I purchased about 1.5 years ago from your store

Q: QuestionLaptop has issues starting up. Tried system recovery, reinstall, auto fix, it won't take. Can Best Buy reinstall Windows 10 & save the files from being wiped? I think it needs to be done from a fresh copy of Windows 10 on flash drive & roughly how much $$

Q: QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?

Q: QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.

Q: QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?

Q: QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?

Q: QuestionMy Safari Version 18.0 will not load any websites?

Q: QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.

Q: QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.

Q: QuestionDo u guys help install windows 10

Q: QuestionCan Best Buy install windows 10 os in my new pc?

Q: QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?

Q: QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?

Q: QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?

Q: QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.

Q: QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.

Q: QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?

Q: QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?

Q: QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?

Q: QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me

Most-viewed items

Questionhow do I know if I have cloud services on my Dell which I purchased about 1.5 years ago from your store

QuestionLaptop has issues starting up. Tried system recovery, reinstall, auto fix, it won't take. Can Best Buy reinstall Windows 10 & save the files from being wiped? I think it needs to be done from a fresh copy of Windows 10 on flash drive & roughly how much $$

QuestionI used to have Geek Squad service that I paid a monthly fee for,, and had remote service for any number of problems. What level of service do I need to have this again?

QuestionWe just purchased a new HP desktop and had all files moved from the older HP desktop. Now there is a horizontal green line at the bottom of the four-year-old HP monitor screen. How do we clear this green line as all drivers are current.

QuestionI have an HP LAPTOP when I try to power up nothing shows on screen. The light on both sides light up, that tells me power is going to the unit. Why is it not turning on?

QuestionXfinity swapped out my router and ensured all my devices were properly connected with the password etc. I forgot to have them check the printer/fax WF 3620. It cant connect to the computer (a Dell). Would a $40 remote support fee work for this?

QuestionMy Safari Version 18.0 will not load any websites?

QuestionDo you do Remote service on Chromebooks ? I have 5 mo old Acer Chrome Book attached with a (BestBuy USB Cable) to a HP 4100e printer. The printer works fine. Problem -This Acer WILL NOT TRANSFER DATA TO PRINTER.

QuestionI was told that Geek squad could take the hard drive from my old laptop that I cannot get to open and transfer my documents to my new computer? If that is true, how long does that take and how much would that cost.

QuestionDo u guys help install windows 10

QuestionCan Best Buy install windows 10 os in my new pc?

QuestionI contacted the Geek Squad to help fix my printer. They fixed it quickly. Turns out I should of told them my Echo(Alexa) was not working, will not connect to the internet. I hate to pay another 100 bucks to help with my Echo. Is there any alternative?

QuestionCan you assist me with Outlook sending and receiving Yahoo mail? Cox recently transitioned its email services to Yahoo, but my Outlook no longer receives or sends email. I believe it is now an Outlook issue that I can't seem to repair. Can you help?

QuestionHey, do you guys just troubleshoot PCs to find the problem and tell me how to fix it? Or do you also fix it for us by supplying with parts, wiring, etc.?

QuestionCan a Geek Squad member help me with my 2017 Canon Printer's scanning feature? Scanning worked until about a year ago?... and after trying to resolve the problem myself, I give up.

QuestionWould you be able to help remove a faulty and setup a new Linux Ubuntu dual boot on my laptop? I would also like to know if you offer aid in installing software like python and OMPL.

QuestionWe bought a new universal remote for our LG tv - having difficulty setting it up although followed all instructions- now there’s an error message on our tv and cable connection not working. We rebooted everything but not working. Can you help?

QuestionBought HP with Windows 11 and HATE PROGRAM. Can Best Buy remove Windows 11 and download Windows 10? Also just bought and installed Office 2021 Home, can it be saved to work on Windows 10?

QuestionI bought an HP Laptop with Win11 Home in S-mode at BB but the MS Store was not installed. How do I disable S-mode and activate the OS that was preinstalled? Also, only the last 4 digits of the prod ID show up. How can I get the full Win11 Home prod ID #?

QuestionI was wondering if you would be able to install the oculus rift software and get it set up for me