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Hi. This is Jomarey from TracFone Wireless. Please know that phone numbers are system-generated, and it will also depend on the ZIP code that you use when you activate the phone. However, if you have an existing phone number, you can still use it. For further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you
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